Level 1 Assistant Manager

Job Description

We are seeking an enthusiastic and dedicated Level 1 Assistant Manager to join our team in Vidalia, United States. As a Level 1 Assistant Manager, you will play a crucial role in supporting the General Manager in daily operations, ensuring excellent customer service, and maintaining a positive work environment.

• Assist the General Manager in overseeing daily restaurant operations
• Ensure high standards of food quality, safety, and cleanliness are maintained
• Provide exceptional customer service and address customer concerns promptly
• Support and motivate team members to achieve performance goals
• Assist in scheduling, training, and supervising staff
• Manage inventory, supplies, and cash handling procedures
• Analyze sales and labor data to optimize restaurant performance
• Ensure compliance with company policies and procedures
• Participate in food preparation and packaging as needed
• Assist in interviewing, hiring, and onboarding new team members
• Perform opening and closing duties, including nightly deposits and paperwork
• Maintain a clean and organized work environment

Qualifications

• Must be at least {AGE} years of age
• High school diploma or equivalent
• Minimum of 2 years of customer service or restaurant experience preferred
• Strong leadership and team-building skills
• Excellent communication and problem-solving abilities
• Customer service-oriented with a friendly and professional demeanor
• Ability to work independently with minimal supervision
• Flexible availability to work various shifts, including nights, weekends, and holidays
• Basic computer skills and experience with point-of-sale systems
• Cash handling experience and basic math skills
• Knowledge of food safety practices (training will be provided)
• Physical ability to stand for extended periods, lift up to 50 pounds, and work in a fast-paced environment
• Willingness to learn and perform various duties within the restaurant as needed
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize in a dynamic work environment

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.