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Louisiana State University

Public research university in Baton Rouge, LA

Laboratory Accessioner 2

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeLouisiana, USANo salary listed

About the Job

Requirements

  • One year of experience is required, with a bachelor's degree listed as a minimum qualification; the degree is not required if the candidate meets the required years of experience.
  • Ability to handle and process test specimens from animal species, nonhuman primates, and humans accurately.
  • Ability to work under supervision or independently and follow standard operating procedures and laboratory protocols under quality assurance guidelines.
  • Ability to work scheduled weekends, split shifts, overtime, and holidays, and attend scientific meetings or training as needed.
  • Preferred experience or demonstrated working knowledge of laboratory assays and quality assurance or quality controls.
  • Preferred diagnostic laboratory, other laboratory, veterinary technician, or specimen accessioner experience in a medical laboratory or production facility.
  • Experience in providing IT support for customers and employees, working with Microsoft Office and other computer software, or IT teaching experience is preferred.
  • Experience working in an office as a receptionist, administrative assistant, or administrative coordinator is preferred.
  • Three or more years of experience and a bachelor's degree in Biological Sciences or a related field are preferred.
  • Ability to lift up to 50 pounds and perform the listed physical activities, including standing, sitting, walking, bending, reaching, climbing, crawling, twisting, pushing or pulling, grasping, and squatting.
  • A satisfactory pre-employment background check is required; a financial history or credit check is required because the position handles cash.
  • Valid U.S. work authorization must be held at hire and maintained throughout employment.
  • Applicants should provide a resume and three professional references with each reference's name, title, phone number, and email address.

Responsibilities

  • Process client services for the laboratory, including medical records, data entry, phone answering, and assistance with biological-specimen processing and basic laboratory testing under supervision when needed.
  • Create and post content on the laboratory's main social media platforms and grow its following.
  • Receive credit-card payments; work with the billing coordinator to finalize transactions; prepare and distribute monthly invoices; maintain aged receivables; and submit past-due accounts to collections.
  • Apply courier charges to client accounts, pay courier bills, and track courier-service accounts.
  • Collect and post payments to the Laboratory Information Management System (LIMS), and provide deposits and supporting documentation for monthly accounts receivable and departmental transmittals.
  • Respond to veterinary-community inquiries by phone, email, and in person about sample submission and testing capabilities, transferring questions to appropriate personnel as needed.
  • Maintain training for operations, safety, and biosafety to prevent infection, contamination, errors, or incorrect reporting of testing results.
  • Serve as an initial client contact, identify client needs, and direct clients to appropriate laboratory sections.
  • Receive animals for cremation, process paperwork, and ensure cremains are shipped to owners on time.
  • Maintain medical records in the laboratory information management system, including recording, indexing, and filing records; receive, report, and enter results from referral laboratories and laboratory sections.
  • Receive and accession submitted biological specimens; unpack, identify, label, assign accession numbers, complete paperwork and worksheets, route samples to the appropriate laboratory unit or pathologist, and package and ship referral specimens.
  • Document submissions with missing paperwork and problem cases, and contact clients to verify information when necessary.
  • Prepare and store excess specimens at appropriate temperatures and dispose of trash and packages in biohazard containers.
  • Receive and distribute reagents and supplies, copy packing slips for laboratory sections, provide originals to the business office coordinator, update the internal ordering spreadsheet, and report ordering discrepancies.
  • Monitor and report inventory; organize and coordinate meetings with the Veterinary Teaching Hospital and departments.
  • Review specimen requisitions against entered data for accuracy, document and correct errors, and escalate issues to the quality manager or coordinator as needed.
  • Perform other duties assigned by laboratory leadership, including cross-training to assist other sections during high caseloads or absences.
  • Prepare standard operating procedures and support compliance with the laboratory quality assurance program.
  • Coordinate with Veterinary Medicine Communications to create and post social media content, create website content, and promote cremation services through advertising.
  • Maintain the laboratory calendar in Microsoft Outlook and an electronic auditorium reservation system; ensure the personal computer and audiovisual system work for presentations.
  • Configure laboratory information management software to support laboratory and testing needs and HL7 messaging; submit and follow up on IT tickets to ensure timely completion.
  • Perform other duties as assigned.

Desired Qualifications

  • Excellent communication and organizational skills, attention to detail, self-motivation, and ability to work independently.
  • Ability to work in a team environment and strong data-entry and organizational skills.

About the Company

Louisiana State University

Public research university in Baton Rouge, LA

Louisiana State University (LSU) is a public flagship research university in Baton Rouge, Louisiana. Its academic mission encompasses undergraduate and graduate instruction, research, and public service.

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