Virginia Department of Social Services

Human services for Virginians

Family Services Specialist 3 - Child Protective Services

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeOrange, VA, USA$55k - $73kIn-person

About the Job

Requirements

A bachelor's degree in a Human Services field, or a bachelor's degree in any field and at least two years of appropriate and related experience in a Human Services area.
Considerable experience in the assigned program area and completion of required training programs, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Considerable knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures related to the program area; and social, economic, and health problems.
Skill in operating a personal computer, associated software, and a motor vehicle.
Ability to communicate effectively orally and in writing; interview, assess needs, counsel, and refer clients to resources; investigate high-risk cases; testify in court; develop and present training programs and presentations; interpret program laws, policies, and regulations; develop and implement service plans; analyze case information and make sound judgments under applicable laws, policies, and regulations; respond to clients' emotions to accomplish service objectives; develop speeches and represent the agency in program training and workshops; work in stressful situations while maintaining diplomacy; plan and manage own work, service delivery, reports, correspondence, and records; establish and maintain effective relationships; and stay current with trends and developments in social work.
Applicants are subject to criminal history, Central Registry, and driving record checks. The investigation may include fingerprint checks, local agency checks, employment verification and references, education verification, credit checks relevant to employment, and other checks requested by the hiring authority.
A satisfactory result from required checks and screenings is a condition of employment.
A driving record and valid license must be submitted before the start date if the applicant is being considered for employment.
Must be willing to work in the community emergency shelter during a natural disaster or emergency.
Must be willing to assist Family Services with care of high-acuity foster care youth.
Applications must be submitted electronically through the website; mailed, emailed, faxed, and hand-delivered applications and resumes are not accepted.
Applications and resumes must include complete work history, including periods of unemployment if applicable.

Responsibilities

Monitor, coordinate, and administer assigned programs.
Coordinate services within the assigned area of responsibility.
Write service plans and present cases to determine appropriate services.
Track expenditures, prepare and submit budget estimates, and ensure payment for services.
Interpret laws, policies, and regulations as they apply to the assigned area.
Complete federal, state, and local planning and reporting requirements.
Manage program waiting lists.
Provide case management services to monitor compliance.
Provide foster care casework services.
Train foster parents and submit progress reports to the court.
Refer families to community treatment resources.
Transport children to placements, meetings, therapy sessions, medical and dental appointments, and family visits.
Attend court, testify in court, and coordinate cases with attorneys.
Provide parent education and support for families in the target population.
Conduct intensive in-home counseling and prepare reports to referral sources on intervention status.
Interview and assess clients and assign them to appropriate groups.
Inform clients about service programs, rules and regulations, and their right to participate.
Monitor programs in the assigned area of responsibility.
Serve as a resource to clients and the community in the area of expertise.
Provide after-hours on-call coverage and respond to emergencies in child or adult protective services and/or foster care.
Screen referrals for validity and perform investigative duties.
Interview all parties involved and assess immediate and long-term dangers and risks to children.
Develop written service plans documenting goals, objectives, and services provided for each case.
Provide program administration and caseload management services.
Conduct visits and maintain contact with other professionals.
Accompany victims and their families to court appearances.
Support families and file petitions.
Testify in criminal and civil cases and prepare court-ordered home assessments and custody home studies.
Establish and maintain case records.
Code, enter, and update new and ongoing cases in the state computer information system.
Represent the agency at functions, including speaking at civic and business associations and providing training and workshops on child or adult abuse and neglect for public and private organizations.

Desired Qualifications

Possession of a Bachelor of Social Work or Master of Social Work degree and a Commonwealth of Virginia Social Worker license.
Experience with and understanding of agency software programs such as VaCMS, OASIS, and Safe Measures.
Veteran or Disabled Veteran status.

Family Services Specialist III - Child Protective Services (CPS)

Title Description- This the specialist level in the class series for Family Services. Employees specialize in program areas and assume more complex duties such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions; testifying in legal proceedings; and placing children in foster/adoptive homes. Employees have contacts with others and influence outcomes by participating on task forces, strategic planning, mentoring, teaching, and conducting outreach. Programs areas generally include Adult/Adult Protective Services, Child Protective Services, Foster Care, and Adoptions. Additionally, in some agencies, positions may be partly dedicated to Child Care and Employment Services in addition to other program areas. The Family Services Specialist III is distinguished from the Family Services Specialist IV class by the latter’s functioning as a lead worker, or an expert resource specialist.

General Work Tasks (Illustrative Only) –

Monitors, coordinates and administers specific assigned programs;
Coordinates services within specific area of responsibility;
Writes service plans, and presents cases to determine appropriate services;
Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
Interprets laws, policies and regulations as applied to specific area of responsibility;
Completes necessary federal, state and local planning and reporting requirements;
Manages program waiting lists;
Provides case management services to monitor compliance;
Provides foster care casework services;
Trains foster parents; submits progress reports to the court;
Refers families to treatment resources within the community;
Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families;
Attends court, testifies in court and coordinates cases with attorneys;
Provides parent education and support for families in target population;
Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions;
Interviews and assesses clients and assigns to appropriate groups;
Informs clients of service programs and the rules and regulations, and right to participate;
Conducts overall monitoring of programs in specific area of responsibility;
Serves as resource to clients and the community in area of expertise;
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care;
Performs investigative duties to include screens referrals for validity;
Interviews all parties involved; assesses immediate and long-term dangers/risks to children;
Develops written services plan documenting goals, objectives and details of the services provided for each case;
Provides program administration and caseload management services;
Conducts visits and maintains contact with other professionals;
Accompanies victims and their families to court appearances;
Serves as support for the family; files petitions;
Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies;
Establishes and maintains case records;
Codes, enters and updates new and on-going cases in the state computer information system; and
Represents the agency at various functions such as making speeches at civic and business associations, providing training and workshops on child/adult abuse and neglect for public and private organizations.

Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems.

Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high risk cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field.

Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Preferred Qualifications: Considerable experience in assigned program area/human services programs and completion of required training programs.

Equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license.

Experience with and understanding of agency software programs such as VaCMS, OASIS, and Safe Measures.

Veteran and/or Disabled Veteran.

Special Requirements: Applicants will be subject to a Criminal History Background search, Central Registry search and DMV/driving record check. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Driving record and valid license must be submitted before actual start date if being considered for employment.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Employee must be willing to assist Family Services with care of high acuity foster care youth.

Special Instructions to Applicants:

Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide confirmation of receipt when the application is submitted for consideration.

Applications/Resumes must include complete work history, including periods of unemployment if applicable.

Minimum Salary: $55,000.00

Maximum Salary: $73,000.00

About the Company

Virginia Department of Social Services

Human services for Virginians

Virginia Department of Social Services is the state agency that designs and administers human-service programs for people and families across Virginia. Its responsibilities include food and energy assistance, foster care and adoption, child support, licensing, and abuse and neglect prevention. The department works with local social-services agencies and community partners to deliver benefits, protection, and family support. The agency spans benefits administration, protection, family services, regulation, and statewide oversight while providing policy, systems, funding, training, and operational support to Virginia’s locally administered social-services network.

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