IHG

Global hotel company

Duty Engineer

Building & Property MaintenanceConfirmed live in the last 24 hours

Full-timeMalaysiaNo salary listedIn-person

About the Job

Requirements

Ability to carry out engineering, repair, and maintenance work in hotel premises and related properties.
Ability to prepare maintenance plans, status reports, spare-parts lists, and work orders.
Ability to monitor energy use, utility costs, water treatment, plant and equipment performance, and maintenance backlogs.
Ability to supervise staff and contractors and maintain engineering, safety, and operating standards.
Knowledge of hotel policies and procedures for maintenance, energy conservation, water and sewage quality control, fire prevention, safety, preventive maintenance, plant operation, and utility monitoring.
Ability to conduct staff training, document progress, provide performance input, coach and discipline employees, and enforce departmental rules.
Awareness of personal protective equipment requirements, workplace health and safety procedures, property safety, first-aid, fire and emergency procedures, and safe equipment operation.

Responsibilities

Participate in preparing the annual POMEC budget.
Review proposed capital expenditure authorisation requests pertaining to POME and make appropriate recommendations.
For pre-opening hotels, assist the Chief Engineer with engineering tasks in the pre-opening engineering checklist.
Plan, implement, and administer an energy-management programme by setting energy-reduction objectives, maintaining records, and reporting performance regularly.
Promote staff awareness of energy management through regular education and training on energy conservation and efficient, cost-effective equipment operation.
Manage building environmental controls and energy-conservation systems; evaluate, control, and record energy usage; and implement and upgrade energy-conservation systems.
Supervise outside contractors to ensure services are cost-effective and technically efficient, and that work complies with contracts, leases, service agreements, and warranties.
Represent the maintenance department at management and staff meetings and liaise regularly with department heads.
Report shift irregularities and corrective actions to the Chief Engineer daily via the log book.
Determine optimal operating efficiencies and take corrective measures when operating logs or utility data show excessive variance from standards.
Perform repair and maintenance work throughout hotel premises, including new additions and extensions and other properties maintained by the hotel.
Recommend improvements to optimise system operating efficiency and economy.
Coordinate, distribute, and attend to daily work orders, prioritising guest complaints.
Prepare the engineering department’s spare-parts list, the annual preventive-maintenance plan, and monthly maintenance status reports.
Ensure water treatment and water-treatment testing are carried out.
Implement company policies and procedures covering maintenance schedules, energy conservation and control, water and sewage quality, fire prevention and safety, preventive and routine maintenance, plant and equipment operation, energy-management systems, POMEC logs, and utility consumption.
Support and initiate programmes to improve procedures and reduce energy and utility costs.
Analyse and monitor departmental energy costs and expenditures and recommend more economical operating and maintenance policies and procedures to the Chief Engineer.
Prepare preventive-maintenance work orders, follow them up daily, and advise the Chief Engineer of problems or delays.
Review work requests and preventive-maintenance backlogs twice weekly, ensure requests are completed and correctly closed, and present a weekly status report.
Provide a weekly report on plant or equipment that is out of order and actions taken.
Supervise outside contractors working on plant or equipment to ensure high standards of workmanship.
Supervise all shift personnel.
Work with the supervisor and Human Resources to conduct on-the-job training, maintain progress records, train and develop employees, provide input for probation and performance appraisals, and ensure new staff attend corporate orientation within their first month.
Coach, counsel, and discipline staff for breaches of hotel policies and departmental procedures, provide constructive feedback, enforce house rules and duty schedules, and maintain grooming, hygiene, engineering, and procedural standards.
Issue warnings to subordinates for infringements of hotel rules and regulations.
Ensure work safety on the shift and compliance with personal protective equipment policies and workplace health and safety procedures.
Correct hazardous situations and notify supervisors of potential dangers; log security incidents and accidents according to hotel requirements.
Carry out regular fire-alarm tests and participate as a hotel fire-brigade member in fire drills and training.
Keep the workshop, related areas, plant rooms, and equipment clean and tidy.
Ensure equipment is in good working condition and plant and equipment remain available; arrange prompt repairs when breakdowns occur.
Perform other duties assigned by the supervisor.

Specific Accountabilities

Participates in the preparation of the annual POMEC budget.
Reviews proposed capital expenditure authorisation requests forms pertaining to POME and makes appropriate recommendations.
In case of pre-opening hotels, assists the CE in all the engineering related jobs as described in the pre-opening engineering checklist such as, but not limited to:
Plan, implement and administer an energy-management programme by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objective.
Ensure staff awareness of energy management within the property by conducting regular education and training programmes on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion
Contribute to the hotel’s profitability by ensuring the effective management of the building's environmental controls and energy-conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems
Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties
Contribute to the effectiveness of management decision-making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments
Reports daily via the log book to the CE all irregularities during his shift and the steps taken to rectify the problems highlighted.
Determines optimal operating efficiencies and take necessary corrective measures when there is an excessive variance from the standards shown in the logs and utility data
Attends to all types of repair and maintenance work in the hotel premises, including any new additions/extensions to the hotel or any other properties maintained by the hotel.
Advises on improvements to the present system in order to optimise the operating efficienc yand economy of the said system.
Coordinates and attends/distributes all work orders directly to his staff for action on a daily basis, giving priority to guest complaints.
Prepares the engineering department's required spare parts list.
Prepares the PM annual plan and a monthly Maintenance Status Report
Ensures that the water treatment and water treatment testing is being undertaken.
Ensures the implementation of IHG policies and procedures for:
Maintenance schedules
Energy conservation and control
Water and sewage quality control
Fire prevention and other safety programmes
Effective plant preventive and routine maintenance
Operation and control of the plant and equipment
Energy management systems and procedures
POMEC logs and utility consumption
Inspection and staff supervision
Supports and initiate programmes for the improvement procedures and the reduction of energy and utility costs.
Analyses and monitors energy costs and expenditures for the department.
Recommends to the CE new policies and procedures for a more economical operation and maintenance programme.
Prepares PM work orders and follows up work orders on a daily basis. Advises the CE of any problems or delays.
Follows up on work requests and PM backlogs twice a week and is responsible for completion and correct closing of all work requests. At the end of the week he presents a status report.
Provides a weekly report of any plant or equipment which is out of order and the action taken.
Supervises outside contractors when working on plants or equipment in order to ensure high standards of workmanship.

People

Overall supervision of all shift personnel during his shift.
Works with superior and the human resources department to:
Conduct on-the-job training in accordance with the departmental standards and procedures and maintain a record of progress for each staff member
Train and develop the assigned employees in order to improve their skills and quality of work
Provide input for probation and formal performance appraisal discussions in line with company guidelines
Ensure new staff attend corporate orientation within first month of hire
Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
Ensure that house rules are obeyed
Ensure punctual attendance and adherence to duty schedules by all subordinate staff
Ensure that personal grooming and hygiene standards are being observed. Carry out spot checks in the morning
Ensure all subordinate personnel follow the engineering standards and procedures as issued from time to time
Is responsible for issuing warnings to his/her subordinates for infringements of hotel rules and regulations, such as, but not limited to:
Sleeping while on duty
Arriving at the beginning of the shift
Departing early at the end of the shift
Not adhering to grooming standards

Responsible Business:

Is responsible for work safety on his/her shift
Demonstrates awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensures all procedures are conducted safely by himself/herself and the staff who report to him/her, and are within PPE guidelines.
Is aware of the duty of care and adhere to IHG's various workplace health and safety-related policies and procedures.
Is familiar with property safety, first-aid and fire and emergency procedures and operates equipment safely and sensibly.
Initiates action to correct hazardous situations and notifies supervisors of potential dangers.
Logs security incidents and accidents in accordance with hotel requirements.
Prepares a monthly Maintenance Status Report.
Carries out regular fire alarm tests.
Ensures that the workshop and related areas are kept in a clean and tidy condition.
Complies with hotel's health, safety and hygiene policy.
Ensures that all equipment is in good working condition according to the engineering standards.
Maintains clean and tidy plant rooms and equipment throughout the hotel according to the engineering standards.
Ensures that availability of the plant and equipment is 100 percent at all times. If breakdowns occur, ensures that the necessary repair is carried out without delay.
Acts as a member of the hotel’s fire brigade and participates in all fire drills/training.
Performs other duties as assigned by superior.

IHG

Duty Engineer

About the Job

Requirements

Responsibilities

About the Company

IHG

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