Director of Oncology Services

Overview

Directs operational and nursing activities across the Dartmouth Cancer Center service line, including Lebanon, Keene, St. Johnsbury, Manchester, and Nashua sites. Plans, directs, coordinates, and evaluates the operational, fiscal, and personnel activities to ensure the provision of high quality, safe, patient/family centered care at the Dartmouth Cancer Center.

This position will have responsibility for infusion operations and nursing, including infusion, med- onc, hem-onc, cellular therapy, radiation oncology, research, inpatient hem-onc, and nurse navigation roles. Advocates for and allocates available resources to promote efficient, effective, safe, and compassionate nursing care. 

Responsibilities

• Lead projects that include the identification, development, and implementation of programs to enhance the delivery of effective and efficient ambulatory care.
• Provides management and financial oversight in daily operations. Monitors revenue and expense, develops financial reporting, and presents to faculty and staff on a regular basis.
• Works with nursing and administrative partners to develop annual operational budgets. Tracks performance against budget and makes adjustments to maintain actual performance against budget. 
• Identifies and solves operational problems.
• Develops opportunities for new or enhanced patient care services.
• Partners with the Medical Director, Southern Region, Deputy Director, Clinical Affairs, and APP Director to support and enhance provider practice.
• Participates in recruitment of staff and providers as needed or required.
• Provides oversight for multiple geographical areas and care areas within the Dartmouth Cancer Center (DCC).
• Plans adequate staffing and adjustments in alignment with patient volume and clinical needs.
• Evaluates and manages the performance of direct reports at managerial and supervisory level, to include coaching and the performance management processes.
• Identifies opportunities throughout the system and works collaboratively with clinical and administrative leaders to standardize nursing practice.
• Assists systems leaders with integration using clinical and operational expertise. 
• Manages the matrix relationships, including but not limited to, providing input and feedback to Nurse Educators, Clinical Nurse Specialists, and Clinical Nurse Leaders assigned to the practice area, to ensure clinical competency of staff, quality of patient/family centered care and professional development of clinical staff.
• Identifies opportunities for nursing best practices and continued improvement and oversees implementation of such practices.
• Responsible for operationalizing nursing best practices in team care coordination.
• Proactively assesses safety risks and promotes and models a culture of safety.
• Leads managers and supervisory staff and processes to achieve outcomes and organizational goals in regard to clinical quality, patient safety, and patient experience.
• Facilitates the work of the Professional Nursing Organization, including facilitating the Practice Area Council. Coaches clinical nurses in professional development and engagement in the Program for Advancing Clinical Excellence (PACE) credentialing program.
• Assures that Joint Commission and other applicable regulatory standards are met in the clinical area. Assures that evidenced based practice and nursing practice standards are achieved in the clinical area.
• Assumes accountability for maintaining a safe work environment in alignment with Dartmouth Health's commitment to employee safety and regulatory requirements including but not limited to Occupational Safety and Health Administration (OSHA) and applicable state and federal law.
• Performs other duties as required or assigned. 

Qualifications

• Graduate from an accredited nursing institution required.
• Master's Degree in Nursing (MSN) is required as well as experience in direct patient care.
• Supervisory and/or management experience required.
• 5 years of experience in health care administration, preferably in the ambulatory care setting or equivalent in education and experience. Must obtain and maintain clinical competencies within assigned unit.
• Certification in a nursing specialty is strongly preferred as is continuing professional education and participation in professional organizations.
• Ability to relate to and deal effectively with physicians, administrators, support staff and the general public with a high degree of tact and discretion.
• Excellent oral and writing skills. 

Required Licensure/Certifications

• Licensed RN in the state of NH