Field Service Representative
Hitachi Energy
Field Service Representative
Hitachi Energy
Global electrical transmission and grid modernization
Location:
Kelowna, British Columbia, CanadaJob ID:
R0149775Date Posted:
2026-11-05Company Name:
HITACHI ENERGY CANADA INC.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and testing systems, diagnosing technical issues, and performing preventive maintenance to extend system life and performance.
You will also engage directly with customers—providing guidance on system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety, autonomy, and opportunities to develop practical technical expertise across electrical, mechanical, and networked systems while working in the field.
Perform on-site installation, configuration, and testing of hardware and software systems
Diagnose and resolve equipment issues using structured troubleshooting techniques
Execute preventive maintenance activities to improve reliability and system lifespan
Provide technical support and user guidance on system operation and upkeep
Document service activities, including issues, actions taken, and parts used
Manage service tools and parts inventory to support efficient field operations
Follow safety practices and comply with site-specific and organizational requirements
Work with internal teams to resolve complex technical challenges
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
In this role, you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.
In compliance with BC's Pay Transparency requirements, the expected compensation for this role is:
Salary Range: $75,000– $105,000
Only selected candidates will be contacted.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Global electrical transmission and grid modernization
Hitachi Energy provides systems and solutions for transmitting and distributing electricity. It sells and implements equipment such as transformers, high‑voltage gear, and grid automation tools that help move power from generation sites to homes and businesses. Its offerings include hardware and software that monitor, control, and optimize electrical grids, with AI, data analytics, and automation to improve efficiency and reliability. The company differentiates itself by combining its global engineering footprint with advanced digital technologies and a broad portfolio that covers transmission, distribution, and grid optimization, backed by a presence in more than 140 countries and a workforce of over 40,000. Its goal is to support a cleaner, more flexible, and carbon‑neutral energy future by modernizing infrastructure and integrating renewable energy sources.
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