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Teleperformance

Outsourced customer experience management services

Information Security Analyst 1

Security Engineering & ArchitecturePosted on Nov 10
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • Approximately 1–2 years of practical professional experience in a particular area.
  • Knowledge base typically acquired from a professional or university degree.
  • Ability to execute established standards independently within set parameters and follow defined procedures.
  • Ability to develop knowledge, share best practices, and develop relevant solutions.
  • Ability to continuously improve day-to-day activities and processes.

Responsibilities

  • Design, test, and implement secure operating systems, networks, and databases.
  • Conduct password audits, network-based and web application-based vulnerability scans, virus management, and intrusion detection.
  • Conduct risk audits and assessments and provide recommendations for application design.
  • Monitor and analyze system access logs.
  • Plan security backups and system disaster recovery.
  • Potentially serve as a formal team leader of more junior coworkers and set day-to-day operational objectives.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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