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Clean Harbors

Hazardous waste management and emergency response

Equipment Management Group Program Manager

Project ManagementPosted on Nov 12
Full-timeAshland, KY, USA$50.5k - $160k /yr

About the Job

Requirements

  • Five years of industrial equipment management experience and three to five years of project management experience are required.
  • Ability to operate, maintain, and troubleshoot industrial cleaning equipment.
  • Prior project management or supervisory experience with demonstrated leadership skills.
  • Ability to research, plan, and follow up on leads to secure business.
  • Well-developed teamwork and collaboration abilities, including verbal and written communication, presentation, and team facilitation.
  • Proficiency in technical writing and verbal communication.
  • Interpersonal skills to build positive relationships and handle conflict resolution.
  • Ability to develop solutions to resolve account problems.
  • Analytical, planning, and organizational skills.
  • Ability to prioritize and meet multiple deadlines.
  • Ability to obtain a Transportation Worker Identification Credential (TWIC), if not already held.
  • Valid driver's license.

Responsibilities

  • Plan, lead, organize, and coordinate all aspects of project work from the bid process through project completion.
  • Ensure projects are completed safely according to the job procedure plan and safety execution plan.
  • Communicate effectively with customers, field crews, and the operations manager responsible for the account.
  • Ensure appropriate, reliable equipment and fully trained personnel are on site.
  • Secure customer orders for HPC that achieve revenue targets through direct selling, focusing on solutions that add value to customers' businesses and developing strategies that support their bottom-line performance.
  • Develop sales plans that support profitable revenue objectives.
  • Serve as the primary liaison between customers and HPC operations to resolve service issues.
  • Monitor account activity to ensure defined customer key performance indicators are met.
  • Build relationships across and above primary customer contacts to retain clients and win referrals to new clients.
  • Cultivate a professional network and serve as a trusted business advisor.
  • Review project proposals or plans to determine time frame, funding limitations, procedures, staffing requirements, and allocation of resources across project phases.
  • Establish the work plan and staffing for each project phase and arrange recruitment or assignment of project personnel.
  • Support customers during contract implementation and throughout the customer relationship, seek feedback, and take responsibility for customer satisfaction or loyalty.
  • Communicate account activity and requirements effectively with support staff to maintain account services.
  • Develop, present, and execute sales and marketing plans for each existing account.
  • Coordinate, organize, and present business reviews and planning meetings according to each account's contact schedule.
  • Travel 60% of the time.
  • Perform other duties as assigned.

Desired Qualifications

  • Project management experience that includes managing bid proposals through successful project execution is preferred.
  • TWIC is preferred.

About the Company

Clean Harbors

Hazardous waste management and emergency response

Clean Harbors provides environmental and industrial services across North America, focusing on hazardous waste management, emergency spill response, industrial cleaning, and maintenance for a wide range of clients including Fortune 500 companies and government agencies. Its offering works by delivering on-site and remote services through service contracts, emergency response fees, and waste disposal charges, supported by an extensive network of facilities and specialized equipment to ensure safe, compliant waste handling. The company differentiates itself through its large scale, broad service mix, and emphasis on meeting stringent environmental compliance and safety standards for demanding customers. Its goal is to grow its market presence and service offerings to be a leading, dependable partner for essential environmental services in North America.

Company size
10,001+
Company stage
IPO
Headquarters
Norwell, MA
Founded
1980

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