Senior Staff Software Engineer - CXG

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Sr Staff Software Engineer, CXG will lead and contribute to computer software systems, participating in the design process from beginning to end. Demonstrates deep technical domain knowledge of the company, including apps, services, systems, or frameworks. A key strategic player involved in maintenance of product features, including on call escalations, triaging and resolution.



Essential Duties & Responsibilities:

● Deliver highly scalable, available, and fault-tolerant production applications.
● Help prevent and investigate production issues.
● Build architecture design, influence product roadmap, and take ownership and responsibility over new projects.
● Lead code/design reviews to ensure smooth daily operations and accurate planning
● Participate in the entire application lifecycle, focusing on coding and debugging
● Write clean code to develop functional applications
● Identify bottlenecks in systems and optimize performance
● Lead developers, work with designers and product owners to identify new features
● Manage cutting-edge technologies to improve legacy applications
● Gather and address technical and design requirements
● Set up and maintain environment configurations and monitor system health
● Provide training and support to internal teams
● Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning.
● Introduce and enhance tools to allow greater automation and operability of services.
● Interface with customers and other business stakeholders to effectively deliver software products that meet their needs
● Establishing and maintaining standards for the engineering organization
● Respond promptly to on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime

Recommended Experience & Education

Minimum Years of Experience

Typically requires a minimum of 12 years of related experience; or 8 years and an
advanced degree

Education Level Bachelor’s degree in engineering, or another related field or equivalent work experience

Knowledge, Skills, & Qualifications

Required

● Requires a minimum of 12 years of in software development related experience; or 8 years and an advanced degree
● Exceptional programming skills in an object-oriented language such as Java or C#, with proven work experience as a full stack developer
● Exceptional experience working with modern Javascript frameworks like React and Angular, HTML, and CSS
● Experience with mobile application development, using Native SDK or cross platform like Flutter.
● In-depth understanding of the entire software development process (design, development and deployment)
● Exceptional experience developing and deploying applications for Cloud Native Infrastructure
● Experience building applications in microservices architecture with API-first mindset.
● Collaborates effectively within the agile framework with a problem-solving attitude and willing to take a variety of approaches
● Excellent analytical and time management skills, with a proven ability to deliver
cross-organization impact independently
● Advanced experience building and deploying applications using Kubernetes
● Advanced experience in Open telemetry
● Proven ability to work cross-functionally, experience with planning and leading complicated technical projects that work with several teams within the company.
● Exceptional written and verbal communication skills, with demonstrated experience providing technical input
● Ability to participate in on call rotation

Preferred

● Master’s degree in engineering, technology or related field
● Experience working with SaaS offerings in the technology and financial industries
● Experience building and deploying applications on Amazon Web Services

Physical Demands

● Ability to lift a minimum of 5 pounds to a maximum of 10 pounds unassisted
● Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
● Manual dexterity as required for specific equipment

The salary range for this position is: $172,000 - $215,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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