Full-Time

Director of Marketing

ROH

ROH

11-50 employees

Automates hotel contract payments and invoicing

Compensation Overview

$150k - $200k/yr

New York, NY, USA

Hybrid

Category
Growth & Marketing (1)
Required Skills
Sales
Lead Generation
Hubspot
SEO
Marketing
Graphic Design
Requirements
  • 10+ years of relevant professional experience in B2B or B2B2C marketing
  • Expertise in marketing, sales, and/or go-to-market at a tech or SAAS company
  • A track record of developing and implementing successful Demand Gen and ABM programs
  • Experience and/or familiarity with the Hospitality industry
  • History working at an early-stage, high growth company with lean teams, focused resources and the need for constant prioritization
  • Fluency in modern/digital marketing and media platforms and technologies, including managing CRM and email programs, and fluency with Hubspot
  • A data-driven and results-oriented mindset and approach to marketing
  • Experience building a marketing team from the ground-up and scaling over time
  • Excellent project management and communication skills and a highly collaborative mindset
  • Passion for the company’s culture, mission, product offering and market opportunity!
Responsibilities
  • Strategic Planning: Develop comprehensive marketing strategies aligned with company objectives, market trends, and customer insights
  • Brand Development: Cultivate and maintain a strong brand identity with differentiated positioning and visual design that resonates with our target audience and sets us apart in the market
  • Lead Generation: Develop the overall strategy to drive lead (MQL) generation efforts through targeted campaigns, content marketing, SEO/SEM, email, social media, industry events and other relevant channels
  • Account-Based Marketing: Use customer profiling, segmentation and personalized marketing programs to significantly increase penetration within existing portfolio/operating companies
  • Product Marketing: Collaborate with our product team to ensure effective product feature launches, positioning, and messaging that addresses customer needs and the competitive landscape
  • Content Creation: Oversee the strategy, messaging, and quality of content execution across our owned, earned and paid distribution channels
  • Conversion Rate Optimization: Continually analyze and optimize our conversion funnel with iterative testing and program modifications to increase conversion and LTV
  • Budget Management: Develop and oversee marketing budget allocation, ensuring efficient use of resources and maximizing return on investment
  • Analytics and Reporting: Establish clear marketing KPI’s, leveraging data-driven insights to evaluate marketing performance, optimize campaigns, and enable the Sales team to more effectively close deals
  • Team Development: Build a lean, high-performing marketing team over time, providing guidance, mentorship, and support to drive individual and collective success

ROH provides a vertical SaaS payments platform for the hospitality industry, focusing on large hotel groups and brands. It automates contract-based revenue workflows: invoicing, payment processing, refunds, chargebacks, reconciliation, and real-time reporting, integrating with property management systems. In 2024 it added an AI tool that extracts data from contracts to create bookings, greatly increasing automated bookings. Its goal is to boost hotel profitability by reducing manual work and speeding time-to-payment, with measurable ROI and partnerships with major groups.

Company Size

11-50

Company Stage

Early VC

Total Funding

$39M

Headquarters

New York City, New York

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Preferred Hotels & Resorts partnership (600+ luxury properties, 80 countries) accelerates brand adoption.
  • Properties report 15% event revenue increase, 4.5x ROI, 81% faster payment conversion rates.
  • Platform volume grew 50%+ quarterly in 2024; managed $250M invoices, targeting $4T GPV market.

What critics are saying

  • Major partners (Marriott, Loews, Auberge) develop competing in-house solutions or switch to Stripe.
  • AI-generated booking errors trigger mass churn and payment network compliance violations.
  • Only 6.25% market penetration despite $4T GPV opportunity; Oracle, Amadeus capture share faster.

What makes ROH unique

  • Proprietary AI extracts contract data, automating 523% more bookings versus manual processes.
  • Vertical SaaS purpose-built for hospitality payments; integrates sales, finance, and payment workflows.
  • Named 2026 HotelTechAwards Best Payment Processing Software; trusted by Marriott, Loews, Auberge.

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Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

-2%

2 year growth

0%
FinTech Magazine
Mar 24th, 2026
ROH announces new Alliance partnership with Preferred Hotels & Resorts, the world's largest independent hotel brand.

ROH announces new Alliance partnership with Preferred Hotels & Resorts, the world's largest independent hotel brand. ROH becomes the latest addition to Preferred Hotels & Resorts' Alliance Partner Program, providing turnkey financial infrastructure to its global portfolio of independent luxury properties NEW YORK, March 24, 2026 (GLOBE NEWSWIRE) - ROH, the financial infrastructure company powering the future of hospitality, today announced its new affiliation with Preferred Hotels & Resorts as the latest addition to the brand's Alliance Partner Program. This partnership solidifies ROH's position as a recommended provider of financial infrastructure for Preferred Hotels & Resorts member properties across the globe. Preferred Hotels & Resorts is renowned for its dedication to offering guests authentic, one-of-a-kind experiences across its global portfolio of independent hotels and resorts. By aligning with ROH, Preferred Hotels & Resorts further solidifies its mission to provide best-in-class services and resources to its member properties. "With ROH, revenue visibility delivered via our financial core becomes a strategic growth lever that makes every piece of business more valuable. In today's world of constantly increasing costs, properties can't expect to just keep growing their top line, they need to think critically about what's impacting their bottom line and seek out solutions that guarantee margin expansion, and ensure all future investments in emerging technology like AI has an accurate foundation to thrive upon," Jess Levin Conroy, CEO and Founder, ROH. "It's an honor to be selected as a solution for Preferred's expansive portfolio of hotels. We are eager to work with new, forward-looking properties that see the value in a truly AI-native partner that can leverage technology, automation and infrastructure to drive up profitability." ROH provides financial infrastructure that powers hospitality. The company's intelligent payments platform enables hotel teams to make every dollar more profitable whether it's from group bookings, OTA, or accounts payable. Hotels are able to ensure compliance, reduce risk and improve receivables management with ROH's easy-to-adopt, quick-to-deploy platform. Operational efficiency is the immediate benefit hotels see with ROH with collaboration among sales and finance teams improving dramatically through ROH's proprietary automation. Property teams are able to deliver best in class guest experiences and see higher conversion rates with ROH as their financial core. Representing more than 600 luxury hotels, resorts, residences and unique hotel groups in over 80 countries, Preferred Hotels & Resorts brings strategic advantage to hotel owners, operators and management companies through brand prestige and global operating scale, supporting the goals of its member hotels by providing strategic sales, integrated marketing solutions, comprehensive revenue management, global connectivity through reservations services, progressive distribution technology and solutions-focused products and services from trusted partners through its Alliance Partner Program. About ROH ROH the first financial infrastructure platform powering intelligent, automated financial operations for hotels. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands that collectively manage over $4T in Gross Payment Volume (GPV). ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. The company is proudly backed by investors including Highgate Technology Ventures, Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners. For media inquiries, please contact: Kate Gundry [email protected] 617-797-5174

intelligence360
May 1st, 2025
ROH Secures $9M Funding for Expansion

ROH, a payments management platform for the hospitality industry, raised $9 million in funding led by Highgate Technology Ventures and Acrew Capital. The investment will support ROH's platform expansion and data processing capabilities. Key figures from HTV and Acrew Capital will join ROH's Board of Directors. The funding marks a significant milestone as ROH continues to grow, with its platform managing nearly $250 million in invoices in 2024.

Hotel Business
Apr 21st, 2025
ROH secures $9M to enhance platform

ROH, a payments management platform for the hospitality industry, raised $9.2 million in a funding round led by Highgate Technology Ventures and Acrew Capital. The investment will support platform expansion and data processing enhancements. Raja Goel, Kurien Jacob, and John Gardner will join ROH's board. ROH aims to modernize hotel payment processes, reducing manual intervention and increasing efficiency. The platform managed nearly $250 million in invoices in 2024.

FinSMEs
Apr 21st, 2025
ROH Raises $9M in Funding

ROH raises $9M in funding.

Business Wire
Mar 5th, 2024
Inn At Rancho Santa Fe Selects Roh For Hospitality System Automation

NEW YORK--(BUSINESS WIRE)--ROH, the first digital platform tackling the $4 trillion dollar opportunity of global hospitality payment volume, today announced that Inn at Rancho Santa Fe, an Evolution Hospitality property, has chosen its solution to power contracting, invoicing, and payments. Currently representing over 60 percent of hotels’ payment volume, contract-driven revenue - encompassing everything from meetings and events to corporate room blocks and food and beverage - is a massive opportunity for growth in the industry as hotel operators seek technology solutions that enable them to do more with less. Features of ROH that ensure the platform eases operational friction include card-on-file capabilities and auto-payment for corporations and individuals executing contracts at a property. “We ended 2023 with incredible traction across hotel operating companies, asset owners, and brands as corporate bookings surged back. Each quarter properties are increasing the total payments volume they run through ROH by over 50 percent as they - for the first time - gain visibility across sales and finance,” said Jess Conroy, CEO and Founder, ROH. “Hotel operations meaningfully benefit from event-associated revenue being run through ROH given cash flow is paramount as property utilization strongly rebounds