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Assort Health

AI-powered healthcare call center automation

Senior Software Engineer - Agent Platform

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 4 years of industry experience, with a proven track record of impact at a major technology company or a high-growth startup.
  • Strong engineering fundamentals and the ability to design, build, and scale production-grade applications or systems.
  • Willingness to cover design, development, testing, and occasional support.
  • Comfort with rapid iteration, experimentation, and learning from failure in a fast-paced environment.

Responsibilities

  • Contribute to key decisions alongside the founders.
  • Work with the engineering team to develop features and products from the ground up.
  • Solve complex problems autonomously and in innovative ways.
  • Participate in design and development discussions and contribute ideas and perspectives.
  • Engage with healthcare professionals to tailor software solutions to real-world needs.
  • Work as part of an agile team, prioritizing rapid development and deployment.
  • Develop scalable software solutions that comply with HIPAA and other security standards.

About the Company

Assort Health

AI-powered healthcare call center automation

Assort Health provides AI-powered call center support for healthcare providers, automating tasks like scheduling, follow-ups, prescription refills, and eligibility checks to improve efficiency and patient experience. The AI assistant works within the provider’s workflow, handling real-time changes and coordinating with patients and clinicians, while continuously monitoring quality to maintain service integrity. It integrates with healthcare systems using open standards like HL7, FHIR, and CSV and is offered as a subscription with tailored implementation plans. Its goal is to reduce staffing pressure, improve call resolution rates, and deliver a more patient-centric experience by automating administrative work and optimizing scheduling.

Company size
201-500
Company stage
Series C
Total funding
$221.5M
Headquarters
San Francisco, CA
Founded
2023

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