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PENN Entertainment

Operates casinos, racetracks, and online betting

Beverage Server

Dining, Bar & Counter ServicePosted on Nov 9
Full-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • Must have cash handling experience.
  • Must be able to successfully complete a TIPS (responsible service of alcohol) training class.
  • Must be able to obtain and maintain a Colorado Support Gaming License.
  • Must be able to handle a flexible schedule.
  • Must be able to communicate effectively with co-workers and supervisors.
  • Must have excellent customer service skills.
  • Must have excellent communication skills.
  • Must have the mobility and dexterity to carry and serve a tray of beverages weighing around fifteen pounds.

Responsibilities

  • Greet guests with a smile and a pleasant greeting.
  • Conduct oneself in a manner that reflects a positive and professional image.
  • Keep bars and self-serve stations clean and stocked, as well as perform any additional duties assigned by leadership.
  • Be familiar with cocktails and prices to ensure proper ordering and expedition of beverage orders.
  • Serve the assigned section in the proper order of arrival, with exceptions in common-sense situations or as ordered by the supervisor.
  • Follow all cash-handling procedures of the Food and Beverage department.
  • Practice and observe safety rules and regulations, and encourage others to do the same.
  • Inform the immediate supervisor if a critical supply or service situation should arise.
  • Observe and anticipate guests’ needs.
  • Suggest and upsell cocktails.
  • Follow the calling order when ordering cocktails.
  • Follow TIPS training for responsible alcohol service at all times.

Desired Qualifications

  • One year of experience as a cocktail server in a fast-paced environment is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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