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Doctolib

Online appointment booking and teleconsultation platform

Pricing & Packaging Senior Lead

Business OperationsConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listed

About the Job

Requirements

  • Several years of experience designing pricing and packaging in B2B SaaS or another subscription business, either in-house or in pricing consulting, and bringing price or package changes to market.
  • Ability to determine willingness to pay from customer conversations, surveys, market price tests, and data on deals, usage, and churn, and to build price and margin models using spreadsheets and SQL.
  • Ability to translate analyses into clear recommendations on pricing metrics, package boundaries, and price levels, and present them to senior and sales leadership.
  • Routine use of artificial intelligence in analysis and workflows, for example competitive monitoring or evaluating deal requests.
  • Business-fluent German and fluent English.

Responsibilities

  • Develop the package structure from entry-level packages to complete offerings, deciding which products and services belong in each tier, how tiers differ, and which add-ons complement them.
  • Define pricing logic, including the pricing unit (such as per provider, practice, or usage) and differentiation by specialty, practice size, or contract term.
  • Measure willingness to pay; analyze price elasticity, conversion, and churn by segment; monitor competitors; and calculate the revenue and margin impact of options with Finance.
  • Plan price adjustments and package transitions for new and existing customers, including migration logic and communications, and support implementation across all sales motions.
  • Own discount rules, approval logic, and special terms, and make the realized price after discounts transparent.

Desired Qualifications

  • Experience in healthcare, health technology, or another regulated market.
  • Experience with usage-based pricing models, self-service booking, or trial periods.
  • Experience with discount governance, a deal desk, or configure-price-quote systems.

About the Company

Doctolib

Online appointment booking and teleconsultation platform

Doctolib runs a digital healthcare platform that connects patients with healthcare professionals, mainly in France, Germany, and Italy. It provides online appointment booking, teleconsultation, and practice-management tools through subscription-based software for medical practices, hospitals, and individual clinicians. The platform helps patients find and book care quickly while giving providers a centralized system to manage schedules, patient communications, and administrative tasks. Unlike many options that focus on one feature, Doctolib combines patient access with practice management in a single solution, serving multiple types of healthcare clients across several European countries. The company’s goal is to make healthcare more efficient and easier to access by streamlining operations for providers and reducing barriers to care for patients, using a scalable subscription model to grow across markets.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$810.9M
Headquarters
Levallois-Perret, France
Founded
2013

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