Sword Group

Global IT transformation, data management, security

Infrastructure & Cyber Team Lead

System AdministrationPosted on Nov 10

Full-timeAberdeen, UKNo salary listed

About the Job

Requirements

Previous experience working within an enterprise cyber security role.
Ability to organise work independently while balancing changing priorities and working unsupervised.
Strong troubleshooting and problem-solving ability.
Strong verbal and written communication skills.
Strong analytical skills.
Ability to meet strict implementation deadlines.
Excellent knowledge of information systems, cyber security, operational technology, and associated tools.
Working knowledge of on-premise systems and off-premise cloud services.
Ability to build and maintain relationships within the team, business, and supply-chain vendors.
Ability to remain composed and act appropriately under pressure.
Interest in developing knowledge of new and emerging information systems, cyber security, and operational technology.
A degree or HND in a computer- or cyber-related subject.
Microsoft Office and desktop certifications.
VMware certifications.
Knowledge of networking principles.

Responsibilities

Lead Infrastructure Support and projects troubleshooting servers, networks, endpoint devices, and systems across the RWG corporate network.
Lead cyber security support and projects for the global RWG corporate network and operational technology network environments.
Review, analyse, and develop cyber security, operational technology, and information systems solutions in accordance with recognised industry standards to improve operational efficiency and security.
Identify potential industry-specific cyber threats and take immediate action as required; ensure security incidents are identified, investigated, and resolved in a timely manner.
Participate in the cyber incident response team during major security incidents.
Keep IT&S management updated on evolving cyber security intelligence using standard industry sources and escalate business risks.
Work with information systems, cyber security, and operational technology vendors to deliver appropriately sized solutions, and provide management with regular updates on project activities, delivery, call tickets, and service-level agreement performance.
Ensure activities comply with the IT Acceptable Use Policy and Security Policy.
Assist management in developing cyber security, operational technology, and IT policies and procedures to protect company data and assets.
Communicate cyber security activities, projects, threats, and solutions at management, team, and business update meetings.
Lead project plans for new and replacement cyber security, information systems, and operational technology systems as agreed with management; ensure timely, on-budget delivery and highlight risks.
Prioritise the teams' project workload and raise issues with management.
Ensure excellent customer service for all global business units.
Support information systems, cyber security, and operational technology issues, escalating as necessary and ensuring timely resolution.
Document information systems, cyber security, and operational technology solutions and procedures clearly and in an organised manner.
Work with the Infrastructure team to ensure systems are backed up and participate in disaster recovery testing according to the management plan.
Develop and maintain working relationships with key subject-matter experts.
Analyse business requirements and recommend improvements to current information systems, cyber security, and operational technology systems.
Work with third-party vendors to source secure cyber security and operational technology application solutions.
Keep the information systems, cyber security, and operational technology project roadmap updated and provide comprehensive status updates on project work.
Provide documented procedures for end users and handover documentation for support teams.
Develop training material for new cyber security and operational technology solutions.
Ensure information systems, cyber security, and operational technology changes are recorded using the change management process.
Ensure activities comply with health, safety, and environmental legislation, company policies, and minimum requirements.
Carry out administrative duties effectively and promptly.
Communicate within the department and provide support and assistance to other staff and suppliers as appropriate.
Meet commitments and comply with company policies.
Highlight improvement opportunities that contribute to staff safety, quality standards, and environmental care.
Undertake other duties reasonably required to meet business needs.
Manage the budget for project and solution delivery, consider proposed solutions' ongoing operating expenditure impact, and source cost-effective solutions for information systems, cyber security, and operational technology projects.

Infrastructure & Cyber Team Lead

Sword Group · Aberdeen, United Kingdom (Hybrid) · Full-time · Posted 2026-11-10

Workplace: hybrid

Department: ITS - Information Technology Services - DBS - (DOA - BUD APP)

Description

Sword is the trusted technology partner to enterprise and critical national infrastructure organisations, where resilience and security matter most. You’ll play a part in modernising legacy systems, securing day-to-day operations and helping organisations adopt new technology with confidence, so they can reduce risk and operate safely.

From engineering, cyber security, OT and digital platforms to consultancy, commercial and operations, there’s a place for your expertise at Sword, collaborating with talented, supportive colleagues on challenging work that has real-world impact.

As an Infrastructure & Cyber Team Lead, you will oversee the company’s IT infrastructure and cyber security operations ensuring that the company’s IT infrastructure is operating efficiently and securely and that all data is protected from cyber threats.

About the role:

To lead Infrastructure Support (IS) and projects troubleshooting servers / network and end point devices and systems across the RWG corporate network
To lead Cyber Security (CS) support and projects for the global RWG Corporate network and Operational Technology (OT) network environments
To review / analyse and develop CS, OT and IS solutions in accordance with industry recognised standards that improve operational efficiency and security to the business
To identify potential industry specific cyber threats and take immediate action where required by ensuring that all security incidents are identified, investigated, and resolved in a timely manner
To play an active part with the cyber incident response team in the event of a major security incident
To keep IT&S management updated with evolving CS intelligence, using standard industry sources and escalate risks which may impact the business
Work with IS, CS and OT vendors to deliver the right sized solutions for the business to provide management regular updates on project activities, delivery, call tickets and SLA performance
To ensure activities are provided in-line with the IT Acceptable Use Policy and Security Policy
Assist management with development of CS / OT / IT policies and procedures to protect the company’s data and assets from cyber threats

Planning and Organising

Provide regular communications on cyber security activities, projects, threats, solu-tions at management, team and business update meetings
Leading the CS, IS and OT project plans for new and replacement systems, as agreed with management, ensuring delivery is on time and to budget and highlighting any risks
Prioritise teams project workload and highlight any issues to management

Technical / Operations

Ensures excellent customer service is delivered for all global business units
Provides support on IS, CS & OT issues, escalating as necessary and ensuring resolution in a timely fashion.

Reporting key issues to IT&S management

Document IS / CS / OT solutions and procedures clearly and in an organised manner
Work with Infrastructure team to ensure all system solutions are backed up and par-ticipate in DR testing as agreed with the management plan
Develop and manage solid working relationships with key SMEs
Analyse business requirements and make recommendations for improvements to current IS, CS and OT systems
Work effectively with third party vendors to source secure CS and OT application solutions
Ensure IS, CS and OT projects roadmap is updated regularly and provide comprehensive status updates on all project work
Provide documented procedures for end users and handover documentation for support teams
Develop training material for new CS and OT solutions
Ensure IS, CS and OT changes are recorded using the change management process

People Management

Ability to effectively communicate with all levels of management, team, end users and 3rd party vendors

Health & Safety / Quality Assurance

Ensures all activities comply with Health, Safety and Environmental legislation as well as Company policies and minimum requirements

General

Ensure administration duties are carried out effectively and in a timely manner
Communicate effectively within the department and provide support and assistance to other staff/suppliers where appropriate
Delivers on commitments and promises
Ensure compliance with all Company policies
Actively highlight any improvement opportunity that may contribute to ensuring the safety of our people, improve quality standards and take care of the environment
Undertake other duties as may be reasonably required to meet the needs of the business

Financial/Budget Accountabilities

Budget responsibility for the delivery of projects / solutions and an awareness of the ongoing financial impact to Opex of proposed solutions
Role needs to source cost effective solutions for all IS, Cyber and OT projects

Requirements

Core Competencies/Technical Requirements

Previous experience of working within an enterprise cyber security role
Excellent planning and organisational skills with ability to organise work for self while balancing changing priorities, a self-starter and fast learner - able to work unsupervised
Excellent troubleshooting technique and problem solver
Excellent verbal and written communication skills
Strong developed analytical skills
Ability to meet strict implementation deadlines
Excellent knowledge of IS, CS and OT technologies and associated tools
Working knowledge of on-premise systems and off premise cloud services
Strong communication and interpersonal skills with ability to build sound and sustainable relationships within the team, business and supply chain vendors
Composed when working under pressure and acts appropriately
Keen interest in developing self and increasing their knowledge of new and leading IS, CS and OT technologies

Qualifications/Experience

Degree / HND in computer or cyber related subject
Microsoft Office and Desktop certifications
VMware certifications
Networking principles

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

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About the Company

Sword Group

Global IT transformation, data management, security

Sword Group is a global provider of digital IT transformation solutions. It helps enterprises improve efficiency, cut costs, and increase productivity by delivering customized data management, digital transformation, and IT security services. The company works through a combination of consulting, software solutions, and ongoing support contracts, operating in over 50 countries for a wide range of industries. Its offerings focus on unlocking the value of data by digitalizing processes while keeping information secure. Compared with competitors, Sword Group emphasizes a client-specific approach, an open culture, and diverse, project-based teams that tailor solutions to each organization. The overarching goal is to enable large enterprises to organize and use their data effectively, streamline operations, and overall boost performance through secure, well-managed digital systems.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: New York City, New York
Founded: 2000

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