Guestroom Attendant
Four Seasons
Guestroom Attendant
Four Seasons
Luxury hotel management with branded residences
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.Préposé(e) aux chambres (Temps partiel)
Le Four Seasons Hôtel Montréal est à la recherche d’une personne qui partage notre passion pour l’excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d’intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client
À propos de Four Seasons Hôtel Montréal
Situé au cœur du Golden Square Mile de Montréal, le Four Seasons Hôtel Montréal offre bien plus qu’un simple séjour — nous proposons une véritable expérience de vie luxueuse. De la gastronomie de renommée mondiale au restaurant Marcus à la détente au spa Guerlain, classé cinq étoiles par Forbes, en passant par l’accès exclusif à Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d’élégance, d’hospitalité et de culture.
À propos du rôle :
Le(la) préposé(e) aux chambres est un membre important de l’équipe d’entretien ménager qui, dans son ensemble, est responsable de la propreté et du soin accordé aux détails dans l’hôtel et dans les résidences. Le préposé aux chambres est responsable de veiller à ce que toutes les chambres et résidences respectent les normes les plus élevées, comme dictées par les hôtels Four Seasons. Quand il y a un grand achalandage dans le lobby et en l’absence des équipiers à l’entretien, il doit aussi participer à accomplir ses responsabilités et tâches.
Ce que vous ferez :
Nettoyer les chambres attribuées selon les normes de l’hôtel et effectuer les tâches de lingerie.
Utiliser adéquatement les produits et équipements, en respectant les normes de sécurité.
Assurer un service attentionné : anticiper les besoins, répondre aux demandes et viser la satisfaction des invités.
Promouvoir les services de l’hôtel et offrir une touche personnalisée quand possible.
Maintenir un comportement professionnel : hospitalité, apparence soignée et uniforme propre.
Gérer les biens trouvés et les clés : signaler toute perte ou objet oublié.
Organiser les espaces de travail : rangement des salles de lingerie et entretien de l’équipement.
Communiquer avec les superviseurs : signalements de défectuosités, besoins de remplacement, risques ou situations suspectes.
Remplir les rapports et listes de contrôle avec précision sur demande.
Effectuer toutes autres tâches assignées par les superviseurs, y compris le ménage en profondeur.
Ce que vous apportez :
Deux ans d’expérience en entretien ménager en contexte luxueux ;
Être capable de pousser, tirer, soulever et transporter des charges allant jusqu’à 23 kg (50 lb) ;
Bonne compétence encommunication;un niveau débutant en anglais est suffisant pourrépondre à des demandes simples et s’assurer que celles-ci sont répondues correctement
Excellentes aptitudes en service à la clientèle, à anticiper les besoins des invités et à aller au-delà de ces besoins.
Ce que nous offrons :
Couverturemaladiecomplémentaire(dentaire,vision,assurancevie,médicaments,etc.)
RabaisaurestaurantMARCUSetauspa
Journéesdereconnaissance(employédumois,anniversaires,annéesdeservice,etc.)
Repasoffertssurplace(Café1440)
Régimederetraiteaveccontributiondel’employeur
Congéspayésincluant2joursfériésflottantsparan
Programmedeformationetdedéveloppement
Programmedevoyagepouremployésincluantdesnuitéesgratuitesdansd'autres établissements Four Seasons (selon ancienneté et disponibilité)
Etplusencore !
Lalistedestâchescidessusn’estpasexhaustiveetpeutévoluerselonlesbesoinsdel’hôteletles situations opérationnelles.
Notreorganisationestunemployeurengagéenmatièred’équitéetdediversité.Lemasculinestutiliséuniquementpourallégerletexte.
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Guestroom Attendant (Part-Time)
Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.
About Four Seasons Hôtel Montreal:
Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.
About the role:
The Room Attendant is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel and residences. The Room Attendant is responsible for ensuring all guest rooms/residences meet the highest standards as set by Four Seasons Hotels. He/ She is also required to assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant. This person also provides turndown service by offering a comfortable evening environment in guest rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in. We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
What you will do:
Clean assigned guest rooms according to hotel standards and handle laundry duties.
Use cleaning products and equipment properly while following safety guidelines.
Provide attentive service by anticipating guest needs and addressing requests and concerns.
Promote hotel services and add a personalized touch whenever possible.
Maintain a professional appearance with a clean and presentable uniform.
Handle lost and found items and master keys responsibly, reporting any loss immediately.
Keep work areas organized and ensure linen rooms are tidy, stocked, and locked when not in use.
Communicate with supervisors about damages, safety risks, suspicious activity, or supply needs.
Accurately complete checklists and reports as required.
Carry out other housekeeping duties assigned by supervisors, including deep cleaning tasks.
What you bring:
All applicants applying must hold a valid work permit at the time of submitting their application - unfortunately Four Seasons is not able to obtain on your behalf ;
Two years of Housekeeping experience in a luxury atmosphere ;
Ability to push, pull, lift and carry up to 50lbs ;
Great communication skills
Excellent customer service skills with the ability to anticipate guest needs and go the extra mile.
What we offer:
Comprehensivehealthbenefits(dental,vision,lifeinsurance,prescriptions,etc.).
DiscountsatMARCUSRestaurantandtheGuerlainSpa.
Employeerecognitionprograms(EmployeeoftheMonth,anniversarycelebrations,etc.).
ComplimentarymealspershiftatCafé1440.
Employer-contributedretirementplan.
Paidvacationplustwoadditionalfloatingholidaysperyear.
Strongtraininganddevelopmentprograms.
Employeetravelprogram,includingcomplimentarystaysatFourSeasonspropertiesworldwide(basedontenureandavailability).
Andmore!
Thelistofresponsibilitiesaboveisnotexhaustiveandmayevolvebasedonhotelneedsandoperationaldemands.
FourSeasonsisanequalopportunityemployercommittedtodiversityandinclusion.Themasculineform is used only for ease of reading.
Luxury hotel management with branded residences
Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.
Explore more opportunities at Four Seasons