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Avis Budget Group

Global car rental and sharing provider

Airport Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeColumbus, OH, USANo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent is required.
  • At least 1 year of leadership and management experience is required.
  • Experience in car or truck rental, human resources, training, customer service, and general operations is preferred.
  • Working knowledge of profit and loss is required.
  • Strong decision-making ability and independent judgment to establish operational plans within operational guidelines and in support of the business plan are required.
  • Strong analytical and math skills are required to review reports and data and determine an appropriate course of action.
  • Management skills are required to provide direction and support to a large number of staff.
  • Strong communication skills are required to articulate company vision and communicate day-to-day operations information to staff, operations management, independent contractors, and vendors.
  • Organization and administration skills are required to ensure smooth daily operations and maintain detailed, accurate records.
  • Time-management and multitasking skills are required to prioritize in a fast-paced, changing environment.
  • Customer service skills are required to serve customers directly and prioritize operations based on rental needs.
  • Problem-solving skills and a results-driven orientation are required to achieve results and continuous improvement and manage staff performance.
  • Working knowledge of Microsoft Office, BART, and O2 is required.
  • Willingness to travel is required.

Responsibilities

  • Manage airport activities related to rental-counter customer service, arranging vehicle rentals, selling incremental products, and cleaning and preparing returned vehicles for the next rental.
  • Plan and implement staffing schedules based on business demands and transaction levels, and oversee exempt and nonexempt personnel.
  • Oversee shuttling customers between rental counters, vehicles, and the airline terminal.
  • Ensure customer complaints are handled and resolved in a timely and effective manner.
  • Provide statistical information relating to transaction and revenue projections.
  • Assist management in preparing the annual budget.
  • Monitor the price of gasoline charges currently being paid.
  • Implement human resources policies.

Desired Qualifications

  • Experience in car or truck rental, human resources, training, customer service, and general operations is preferred.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

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