Delivery Team Lead - Technology

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

A Delivery Team Lead works on the delivery team and reports to the Director of Technology. This individual is the primary point of communication with management and stakeholders to orchestrate the day-to-day work of the team. The Delivery Team Lead manages work intake and execution for the delivery team in an Agile environment and organizes work for the team through the Kanban framework on a Kanban board. Looking for a candidate with excellent collaboration skills, a desire to lead in a team atmosphere, and the ability to organize work and oversee through completion.

About This Role:

Key Accountabilities:

• Responsible for work orchestration of projects, epics, stories, and requests/tickets and managing work in workflow software application (OneSource ServiceNow) for the delivery team
• Ability to lead work breakdown exercises to create projects, epics, and stories
• Provide status updates on delivery team’s work and escalates risks and works to remove blockers or impediments when identified
• Manage work for the team on a Kanban board, facilitate Kanban ceremonies, and review Kanban metrics and KPIs
• Manage dependencies with other teams and attend or hold Scrum-of-Scrum ceremonies when appropriate
• Ensure adherence to software development life cycle (SDLC) governance
• Help prioritize work with team or facilitate priority discussions to balance planned work versus request ticket queues
• Leads team-led intake ceremonies for projects such as performing demand assessments and progressive elaborations for team led project size work
• Build and maintain Stakeholder business and technology relationships. Responsible for communication and scope negotiation with stakeholders, business units, and vendors (when appropriate). May represent multiple business units and works directly with those business units and acts as the business units’ voice within the delivery team, acting in their best interest supporting the BU strategy and vision.
• Backlog management and prioritization in conjunction with input from stakeholders (technology and business units)
• Build and maintain team roadmap with input from stakeholders (technology and business units)
• Manage intake for incident tickets and production support
• May support multiple teams

Required Skills/Experience:

• Experience in one or more of the following: Business Analyst, Systems Analyst, Program Analyst, Product Owner, Scrum Master, Project Management (1-3 years)
• Understanding and experience working in an Agile environment and Kanban or Scrum framework (1-3 years)
• Strong communication, facilitation, collaboration, and organizational skills
• Continuous improvement and demonstrable experience of improving process and teams
• Road mapping, story writing, backlog management, and release planning experience
• Bachelor’s degree in a technology-related discipline or equivalent experience is required
• Experience in a role leading team (1-3 years) is preferred
• Strong technical aptitude is a plus​
• Experience working with IT vendors is a plus
• Onsite/Remote designation is at Delivery Manager discretion

The Ideal Candidate for This Role:

Prior technology experience, understands technology concepts and has supported third party software solutions in some capacity. This candidate is able to manage and prioritize the team's workload by working collaboratively with all business units the team supports as well as with vendors on projects as needed. This candidate can effectively lead demand assessments, help to remove impediments and find opportunities to gain efficiencies within team processes through automation or some other means.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $89,828.00-$148,215.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261900

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.