Assistant Vice President - Business Applications

The Assistant VP, Business Applications acts as a key member of the University of Miami’s Information Technology executive leadership team. The position leads enterprise resource planning business applications for the University, including but not limited to Workday, through all product life cycle phases. The position is responsible for developing and executing a forward-looking enterprise applications roadmap that aligns with the strategic plan and long-term goals of the University of Miami. Reporting to the Senior Vice President & Chief Information and Digital Officer, the position also acts as a strategic partner to internal stakeholders and a technically proficient leader responsible for shaping and executing the University’s enterprise application strategy.

CORE JOB FUNCTIONS

• Builds strong relationships with stakeholders and clients to ensure satisfaction with product/technology service and gains knowledge of opportunities for improvement, ensuring the highest ROI for the organization.

• Contributes directly to the strategy, development, and quality of IT Service Management and service delivery capability and has exposure to all facets of the IT organization - technologies, projects, strategies, and operations.

• Acts as an active stakeholder and driver in underlying operations process and infrastructure to direct continuous improvements across the supporting teams to meet existing customer Service Level Agreements (SLAs), and Operating Level Agreements (OLAs), and compliance requirements.

• Provides leadership, vision and direction to the business applications organization to ensure it will contribute to the organization achieving its goals.

• Works with Chief Information and Digital Officer and other IT leaders to develop execution tactics and IT logistics in the context of the business strategy and initiatives. Works with the Chief Information Security Officer to ensure that the organization’s business application products are effectively secured and that risks are mitigated.

• Develops productive relationships with business leaders and product managers across the organization to influence how business applications can enable new sources of value.

• Defines and enhances methodologies and practices for the business application life cycle management in line with best practice and practical experience of continuous improvement.

• Ensures that business application processes (including those of external service providers) are conducted in a compliant manner.

• Leads the business application team, developing their skills and capabilities to meet the needs of the organization, as well as building on existing recruiting capabilities to address new needs and skills gaps.

• Manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.

• Works with stakeholders to accomplish this application product work in a way that improves the business and technical fitness of the application portfolio and minimizes its ongoing support costs.

• Oversees the assessment of the technical and business fitness of business applications and product portfolio and their associated costs and risks.

• Facilitates the business application product governance process to gain consensus on a prioritized set of measurable business outcomes that applications and products must support.

• Oversees benefits realization to ensure the business outcomes are achieved.

• Oversees the business application development of processes and tools in conjunction with infrastructure and operations to automate the handoff of from project to operations.

• Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field required

Experience:

• Minimum 10 years of relevant experience required

• Demonstrated success in Workday and ERP implementations and lifecycle management; proven record of innovative solutions and cutting edge use of the technology.

• Strong understanding of business processes in HR, Finance, and Supply Chain.

Knowledge, Skills and Abilities:

• Strategic Leadership: Commitment to the University’s core values, mission and vision. Understands the strategic vision and major initiatives to lead and influence across departments to achieve goals and drive strategic initiatives.

• Operational Transformation: Ability to drive operational efficiency.

• Change Leadership: Ability to lead organizational change initiatives, fostering a culture of innovation and adaptability.

• Financial Stewardship: Ensures fiscal responsibility, and optimization of financial performance.

• Stakeholder Engagement: Engaging and communicating with key stakeholders, building strategic partnerships, and enhancing the University’s reputation.

• Innovation: Drives innovation by encouraging/implementing innovative solutions and driving continuous improvement.

• Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs.