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Scalable

Digital care platform scaling healthcare delivery

Junior – Lifecycle Operations Manager - M/wd, Italian speaking

Business OperationsConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training or a completed degree.
  • Fluent Italian and German at a minimum of C1 in both languages, with good spoken and written English.
  • Experience in finance, banking, or insurance is an advantage.
  • Ability to analyze and solve complex problems.
  • Strong affinity for capital-market products and digital solutions.
  • Ability to work conscientiously and with attention to detail under time pressure.

Responsibilities

  • Independently handle and monitor critical processes such as estates, powers of attorney, garnishments, insolvencies, and complaint management.
  • Serve as the primary contact for communication with notaries, heirs, authorities, and courts in the Italian market, while also supporting matters in the German market.
  • Coordinate all steps to resolve complex inquiries, analyze their causes, and ensure structured, sustainable handling.
  • Monitor strict compliance with legal requirements in Italy and Germany and internal guidelines to proactively minimize operational risks.
  • Work closely with internal stakeholders to improve cross-border processes and reduce error potential through digital solutions.
  • Use feedback from international customers to identify opportunities to optimize the product and country-specific processes.

Desired Qualifications

  • Experience in finance, banking, or insurance is an advantage.

About the Company

Scalable

Digital care platform scaling healthcare delivery

Scalable Care is a digital care platform that uses conversational AI and automation to help organizations deliver healthcare at a larger scale. The system automates routine interactions and workflows to boost the capacity of healthcare teams, create additional revenue streams, and improve patient outcomes. It works by integrating AI-driven chats and automated processes into care delivery, enabling tasks such as triage, scheduling, follow-ups, and other frontline duties to be handled more efficiently. What sets it apart from competitors is its explicit focus on scalable workforce enablement and revenue growth through AI-powered automation, rather than just offering a single tool or interface. The goal is to empower organizations to expand their healthcare capacity, increase earnings, and achieve better health results for patients.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2019

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