Full-Time

Software Engineer

PHP/Laravel

Posted on 10/25/2024

Loop Returns

Loop Returns

201-500 employees

Return management platform for e-commerce businesses

Consulting
Consumer Goods

Compensation Overview

$123.2k - $184.8kAnnually

Junior, Mid

British Columbia, Canada + 3 more

More locations: Ontario, Canada | Columbus, OH, USA | United Kingdom

Blended Working Environment allows for options of in-office work in Columbus, Ohio, or at Hub locations across the U.S. and Canada.

Category
Backend Engineering
Web Development
Software Engineering
Required Skills
PHP
Laravel
Vue.js
Web Development
Requirements
  • significant web development experience using modern tooling
  • demonstrated hands-on experience building web applications and APIs
  • experience with PHP8 / Laravel, or Vue.js is a huge plus
  • participated in effective testing processes on previous teams
  • worked in environments that had continuous integration/deployment
  • experience with test driven and behavior driven development
  • worked in an agile development environment
  • experience working closely with product managers, designers and user experience experts
Responsibilities
  • Design, build and maintain web applications, APIs and lambdas for the Loop product line
  • Solve complex technical issues for our merchants and our partners
  • Develop solid automated unit and integration tests
  • Maintain a healthy, continuous integration/deployment process
  • Assess and make recommendations as to what our best practices should be so we scale effectively
  • Advocate for best practices with the engineering team
  • Show great empathy towards your teammates
  • Be intellectually curious and look for opportunities to learn and grow
  • Have a strong excellence reflex and bias for action
  • Feel a strong sense of ownership over your work
  • Balance collaboration, consensus, and empathy with bias for action
  • Lead initiatives even when it makes you scared

Loop Returns provides a return management platform that simplifies the return process for e-commerce businesses and their customers. The platform allows brands to manage returns efficiently, which helps them focus on their core operations and growth. By streamlining the return process, Loop Returns enhances customer satisfaction and positively impacts the financial performance of its clients. The company partners with various brands, including fashion, footwear, and jewelry companies, to help them reduce refund rates and increase upsells and exchanges. For example, brands like Aviator Nation and Bstore have successfully lowered their refund rates and improved customer satisfaction scores through Loop Returns' services. The main goal of Loop Returns is to be a valuable partner for e-commerce businesses, ensuring that their return processes are stress-free while contributing to their overall financial health.

Company Stage

Series B

Total Funding

$122M

Headquarters

Columbus, Ohio

Founded

2017

Growth & Insights
Headcount

6 month growth

-16%

1 year growth

-7%

2 year growth

30%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with SEKO Logistics boosts international e-commerce return capabilities.
  • Integration with Salesforce Commerce Cloud expands Loop's market beyond Shopify.
  • Collaboration with ReBound enhances omnichannel returns management services.

What critics are saying

  • Increased returns fraud challenges Loop's ability to maintain trust and efficiency.
  • Retailers' crackdown on 'serial returners' may reduce Loop's processed return volume.
  • Competition from UPS's acquisition of Happy Returns could impact Loop's market share.

What makes Loop Returns unique

  • Loop Returns offers seamless integration with Shopify for automated return processing.
  • The platform supports diverse e-commerce clients, from fashion to jewelry brands.
  • Loop's acquisition of Wonderment enhances its commerce operations and reduces friction.

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