SpaceX

Builds rockets and runs Starlink satellite internet

Global Operations Engineer

Business OperationsConfirmed live in the last 24 hours

Full-timeBastrop, TX, USANo salary listed

About the Job

Requirements

A bachelor's degree in engineering, mathematics, computer science, or a STEM field.
At least 2 years of experience in an operations, process improvement, manufacturing, or consulting environment.
At least 2 years of experience with Excel, SQL, and Python.
Availability to work extended hours and weekends as needed.
Willingness to travel up to 50%.
Must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain the required U.S. Department of State authorizations.

Responsibilities

Apply process improvement methodologies, including process mapping, problem solving, visual management, and lean principles, to improve self-service, accelerate resolution, and scale processes across customer experience, logistics, accounting, supply chain, and other teams.
Identify engineering and operational issues, determine root causes, and develop solutions for immediate mitigation and longer-term improvement.
Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance.
Coordinate with cross-functional partners, including design, engineering, software, sales, marketing, customer service, logistics, and accounting, to create effective feedback loops.
Partner with leadership and stakeholders to support project prioritization, resource allocation, and the sustainability of solutions.
Manage projects, execute to aggressive timelines, communicate progress clearly, and influence stakeholders.
Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials.
Codify knowledge and best practices for customer-facing and internal systems, and keep documentation current and useful.
Demonstrate ownership, bias for action, and focus on building practical solutions that can scale.

Desired Qualifications

Experience working successfully in environments with competing priorities and aggressive schedules.
Experience contributing to or leading operational and process improvement initiatives.
Proficiency with statistics, data analysis, and data visualization.
Ability to define, manage, and execute projects independently.
Experience with lean, Six Sigma, or related process improvement principles.
Experience with programming or scripting languages such as Python, SQL, R, or JavaScript.
Strong written and verbal communication skills, including communication with managers and cross-functional partners.
Ownership mindset and history of delivering practical, scalable solutions.
Strong interpersonal skills and experience collaborating on or mentoring within small project teams.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL OPERATIONS ENGINEER (STARLINK)

Starlink is leveraging SpaceX’s experience in building rockets and spacecraft to deploy the world’s most advanced broadband internet system and largest satellite constellation. The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business.

As an Operations Engineer, you will drive meaningful initiatives that improve how Starlink operates. You will identify problems, develop practical and scalable solutions, collaborate closely with cross-functional partners, and use data to inform decisions that support Starlink’s growth, profitability, and operational effectiveness.

RESPONSIBILITIES:

Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale

BASIC QUALIFICATIONS:

Bachelor’s degree in engineering, mathematics, computer science, or STEM field
2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
2+ years of experience with Excel, SQL, and Python

PREFERRED SKILLS AND EXPERIENCE:

Experience working successfully in environments with competing priorities and aggressive schedules
Experience contributing to or leading operational and process improvement initiatives
Proficiency with statistics, data analysis, and data visualization
Ability to define, manage, and execute projects independently
Experience with lean, Six Sigma, or related process improvement principles
Experience with programming/scripting languages (Python, SQL, R, JavaScript, or similar)
Strong written and verbal communication skills, including with managers and cross-functional partners
Bias for action, ownership mindset, and history of delivering practical, scalable solutions
Strong interpersonal skills with experience collaborating on or mentoring within small project teams

ADDITIONAL REQUIREMENTS:

Must be available to work extended hours and weekends as needed
Willingness to travel up to 50%

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

About the Company

SpaceX

Builds rockets and runs Starlink satellite internet

SpaceX builds and launches reusable rockets and spacecraft for NASA, the military, and companies, and it runs Starlink, a satellite internet service for homes and businesses. In 2020, its Dragon capsule became the first privately built spacecraft to carry astronauts to the International Space Station. Its Falcon 9 rocket lands its first stage so the booster can fly again, which cuts launch costs, while Starlink beams internet from low-orbit satellites to small dishes for a monthly fee. SpaceX also owns xAI, maker of the Grok chatbot and owner of the social network X, and is building Starship, a fully reusable rocket meant to carry people to the Moon and Mars. Elon Musk founded SpaceX in 2002, and it is based in Starbase, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Starbase, Texas
Founded: 2002

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