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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Master Social Worker Case Manager - Social Work-In Patient II

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeArlington County, Arlington, VA, USAIn-person

About the Job

Requirements

  • At least one year of clinical social work experience in a health care setting is required.
  • A master's degree in social work (MSW) is required.
  • Obtain either a Licensed Independent Social Worker or Licensed Graduate Social Worker credential in the District of Columbia within six months of hire.
  • Obtain a Licensed Master Social Worker credential in Maryland within six months of hire.
  • Obtain a Licensed Master's Social Worker credential in Virginia within six months of hire.

Responsibilities

  • Identify problems; complete psychosocial assessments; provide financial counseling or referrals; access community resources; arrange care placement; guide members through health-related legal processes; and consult with and support other health care professionals.
  • Manage and coordinate an assigned caseload according to established criteria.
  • Complete comprehensive psychosocial assessments of patient goals, social support systems, resources, health status, functional limitations, psychological status, environmental factors, and response to treatment to reduce inappropriate utilization of medical services.
  • Collaborate with the nurse case manager and other health care team members to develop and monitor plans of care that promote members' optimal functioning and quality of life.
  • Identify, facilitate, and advocate for organizational and community resources that meet the plan of care, ensuring implementation in a cost-effective, efficient, and timely manner.
  • Document case-management activities consistently and reliably in compliance with organizational and departmental standards.
  • Analyze patient and program outcomes to identify improvements in case-management programs, quality, and cost effectiveness.
  • Facilitate applications for local, state, and federally funded programs, including Medicaid, Medicare, and disability programs, and refer suspected patient abuse or neglect to appropriate community agencies.
  • Provide supportive counseling and education to members, families, caregivers, health care team members, health plan staff, and the community, including on end-of-life issues and advance directives.
  • Maintain knowledge of community case-management standards, innovations in patient care, laws, regulations, and policies relating to social work practice in the local market and agencies, and uphold social work standards defined by the NASW Code of Ethics.
  • Schedule and coordinate family meetings as needed.
  • Complete guardianship paperwork and provide technology assistance so patients or family members can attend court proceedings virtually, as needed.
  • For inpatient cases, complete Uniform Assessment Instruments for long-term care as required by Virginia Medicaid.
  • Perform other related duties as assigned.

Desired Qualifications

  • Experience with computer software programs in a Windows environment.
  • Knowledge of community systems and resources in the defined service area.
  • Knowledge of regulatory issues for the Mid-Atlantic area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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