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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Junior Field Service Supervisor HVAC, Building Automation Apprentice

Business OperationsUpdated on Nov 13
Full-timeSesto San Giovanni, Italy

About the Job

Requirements

  • Be under 29 years old and hold a technical diploma or a degree in Electronics, Automation, Energy Engineering, Electrical Engineering, or a related discipline.
  • Hold a category B driving licence.
  • Have knowledge of Italian and English.
  • Have good organizational and planning skills.
  • Demonstrate problem-solving aptitude and analytical skills.
  • Be able to manage multiple activities and set priorities appropriately.
  • Have good knowledge of Microsoft Office, particularly Excel.

Responsibilities

  • Manage and coordinate Reactive Quotations (RQ) execution from order receipt through completion of activities and final customer delivery.
  • Coordinate procurement of materials required for service interventions and monitor their availability and delivery.
  • Liaise with customers to agree on operating procedures, site access, timing, and intervention scheduling.
  • Coordinate technicians working on reactive service orders, ensuring deadlines and quality standards are met.
  • Ensure required customer and site safety documentation is correctly prepared and managed before work begins.
  • Monitor activities through technical and administrative closeout of each intervention.
  • Support monitoring the financial performance of Reactive Quotations, including costs, revenues, margins, and profitability.
  • Collaborate on forecasting and financial planning for the Reactive Service business and maintenance contracts.
  • Support monitoring operational and financial KPIs and preparing related reports.
  • Support the management and execution of maintenance contracts, ensuring contractual commitments and service standards are met.
  • Collaborate on planning, scheduling, and coordinating Field Service Engineers and any subcontractors.
  • Support effective allocation of technical resources to achieve operational objectives and customer satisfaction.
  • Build and maintain effective relationships with customers, internal stakeholders, and external partners.
  • Contribute to continuous-improvement initiatives to increase efficiency, service quality, and customer satisfaction.
  • Travel as required within northern Italy.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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