Director of Residential and Online Master's Programs

Who We Are

Born from a bold experiment that united technical innovation with a deeper understanding of the interplay of technology with humanity, the Cornell Ann S. Bowers College of Computer and Information Science continues to define the new frontier of tech.

Across the growing areas of computer science, information science, and statistics and data science—including artificial intelligence—Cornell Bowers pioneers emerging fields, develops the algorithms that power the information age, and is committed to creatively and thoughtfully exploring technology’s potential to advance our world. Cornell Bowers is home to more than 200 employees who drive our research, teaching, and innovation across campus and beyond.

Learn more about Cornell Bowers’ research and our history. If you’re excited by the intersection of technology and humanity, you’ll find a meaningful home here.   

Who You Are

You are a strategic and collaborative leader who is energized by the opportunity to build something new while bringing people together around a shared vision. You thrive in complex environments where success depends on aligning stakeholders, developing innovative solutions, and turning ambitious ideas into sustainable programs and operations.

You have experience leading graduate, professional, executive, online, or related academic programs and understand how to balance strategy with execution. You are skilled at building partnerships, leading organizational change, and creating alignment across faculty, staff, and administrative leaders with diverse perspectives and priorities.

You are excited by the challenge of helping shape and grow an integrated portfolio of master's degree programs. You recognize opportunities to create shared approaches, strengthen coordination, improve student experiences, and build scalable systems that support long-term success.

You also understand that strong academic programs require thoughtful enrollment and market strategies. Whether your background includes enrollment management, recruitment, admissions, marketing, CRM systems, business development, or related areas, you know how to use data, partnerships, and innovation to support sustainable growth.

Most importantly, you are excited by the opportunity to help define the future of master's education at Cornell Bowers. As the inaugural leader responsible for building Cornell Bowers’ integrated master's portfolio, you will launch two new online master’s degree programs in artificial intelligence, strengthen collaboration across existing master's programs, and build the strategies, systems, partnerships, and organizational framework that will support the next phase of graduate education at Cornell Bowers.

Position Highlights

• Lead Cornell Bowers' portfolio of master's degree programs, including three residential programs and the college's first online degree programs launching in fall 2027.
• Serve as the inaugural leader responsible for developing and implementing an integrated vision, strategy, and operating model for master’s education across the college.
• Lead the launch and growth of the new Master of Science in Artificial Intelligence and Master of Science in Applied Artificial Intelligence programs in partnership with faculty and college leadership.
• Bring together master’s programs that have historically operated independently by establishing coordinated practices, scalable infrastructure, and shared approaches that strengthen student experience and support future growth.
• Develop enrollment, recruitment, admissions, and market development strategies that advance growth across Cornell Bowers master's programs.
• Lead and develop a team of professional staff while fostering collaboration among faculty, academic departments, administrative units, and external partners.
• Help shape the future of graduate education at Cornell Bowers through strategic planning, innovation, new program development, and cross-campus partnerships.

What We Need

• Education: Master's degree and 5 to 7 years’ relevant experience, or an equivalent combination of education and experience.
• Subject matter expertise: Direct experience with graduate, professional, executive, online, and/or related academic programs, and a strong understanding of the higher education landscape, graduate program enrollment trends and pressures, student success strategies, and the evolving needs of learners and employers.
• Strategic leadership and organizational change: Demonstrated experience developing organizational strategy, leading change initiatives, building consensus, and creating or transforming programs, services, teams, operating models, or organizational structures across multiple stakeholders, departments, or organizational units.
• Enrollment strategy: Experience supporting enrollment management, admissions, recruitment marketing, lead generation, CRM implementation or optimization, and other enrollment growth initiatives, including the use of data and market insights to inform strategy, decision-making, and long-term planning.
• Communication and relationship building: Demonstrated ability to build productive relationships and work effectively with faculty, students, staff, alumni, employers, industry partners, and other internal and external stakeholders, coupled with strong communication skills, including listening, writing, public speaking, presentation, and facilitation.
• Managing Complexity: Demonstrated ability to navigate significant complexity, balance competing priorities, exercise sound professional judgment, and develop innovative solutions in evolving environments where established practices, processes, or precedents may not exist.
•  Inclusion and belonging: Demonstrated commitment to supporting students from all backgrounds to succeed; ability to serve as an advocate for students who are struggling or who have had less access to the recommended educational background; demonstrated effectiveness at building strong pipelines of students from many different backgrounds. Demonstrated skill in understanding cultural differences and proven experience connecting inclusion, belonging, and wellbeing practices to business goals.
• Technology, data, and compliance: Strong technical skills, experience using data to inform decision-making and continuous improvement, and the ability to operate in compliance with federal, state, and university data privacy and security regulations, policies, and best practices relating to the access and use of student records. Sound professional judgment.
• Work requirements: The flexibility for occasional travel and to work occasional evenings and/or weekends, particularly during residential sessions for online master’s students and annually during Memorial Day Weekend to support Cornell Bowers and University Commencement activities. 

It Would Be a Bonus if You Have Any of the Following:

• Online learning, executive education, or adult learner experience.
• Demonstrated interest in artificial intelligence, including hands-on use of AI tools to enhance productivity, decision making, or operations.

Important Notes about Applying

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• There is no visa sponsorship available for this position.
• Relocation assistance would be considered for this position.

Rewards and Benefits

• This position is located in Ithaca, New York. This position is eligible for a hybrid work arrangement. For the first 90 days, the successful candidate will be expected to work fully on-site for onboarding and training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week at a location of employee's choosing within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. The university reserves the right to modify, suspend, revoke, or terminate the hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability initiatives.  
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.  
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.  To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell 
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program: Education Benefits | Working at Cornell.
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards

University Job Title:

Director Program

Job Family:

Student Services

Level:

H

Pay Rate Type:

Salary

Pay Range:

$119,758.00 - $146,370.00

Remote Option Availability:

Hybrid

Company:

Endowed

Contact Name:

Sue Shipman

Contact Email:

[email protected]

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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2026-11-03