Richemont

Luxury-goods holding company acquiring maisons

Senior Sales Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

At least five years of experience in the luxury field.
First professional experience preferably gained in retail.
Computer literacy.
Knowledge of luxury goods products.
High-level communication skills.
Strong achievement orientation, curiosity, a hardworking nature, and empathy.
Organization, attention to detail, and high customer-treatment standards.
Interpersonal skills and the ability to multitask.

Responsibilities

Achieve the boutique's monthly and annual sales turnover in line with the Maison's commercial and sales strategy.
Represent and promote the Maison's name and image inside and outside the boutique.
Provide customers with an exceptional experience and welcome them in the boutique, by phone, email, or mail according to Maison guidance and standards.
Gather qualitative customer data and improve the boutique customer portfolio.
Develop customer loyalty through excellent service and treatment.
Maintain display and furnishing standards in line with Manufacture guidance, and keep the boutique clean and tidy.
Participate in team meetings, contests, events, annual inventory counts, and daily operations as required.
Assist fellow ambassadors during sales with customer service, gift-wrapping, and conveying pieces from stock.
Perform tasks assigned by the Boutique Manager or Assistant Boutique Manager, such as restocking, display maintenance, and sales accessories follow-up and maintenance.
Apply and promote security rules and practices.
Report key information to the Maison's information systems.

Desired Qualifications

First professional experience preferably gained in retail.

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

MAIN PURPOSE

As a Senior Sales Associate, you have to achieve sales in line with the ambitions of the Manufacture and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service.

KEY RESPONSIBILITIES

Sales & turnover

To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy

Customer Service Excellence

To represent the highest standards and promote Maison’ name and image inside and outside the Boutique
To “WOW” your Customer with an unexpected, audacious and incredible experience!
To ensure a constantly perfect personal appearance
To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards
To gain qualitative Customer data and improve the Boutique Customer portfolio
To develop Customer loyalty through excellent Service and Treatment

Visual Merchandising

To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance
To ensure a constant Boutique cleanliness and tidiness

Boutique Operations

To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required
To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock
To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance
To respect, apply and promote Security rules and mindset
To report key information to Maison’ knowledge of information systems

PROFILE

Strong Achievement, Curiosity, Hardworking nature and Empathy
First professional experience preferably gained in Retail
At least experienced 5 years in luxury field
An organized person with an excellent attention to detail and high Customer Treatment standards
A team player with excellent interpersonal skills and multi-tasking ability
Computer Literate
Knowledge of Product (Luxury Goods)
High level Communication Skills

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, Switzerland
Founded: 1988

Recently Posted Jobs

Explore more opportunities at Richemont

See more jobs