Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it is a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented VP, Global Head of Human Resources Solutions to join our Human Resources (HR) team in Newport Beach, CA reporting to the EVP, Chief Human Resources Officer. The preference for this role is to be hybrid with openness to considering remote candidates. We believe in empowering our employees to get work done both in and out of the office.
As the VP, Global Head of HR Solutions you will move Pacific Life, and your career, forward by defining and executing the strategy for HR technology solutions across the enterprise. This leader will lead Workday utilization, optimization and innovation of HR tools and solutions, and will be pivotal in driving HR strategies and initiatives across the HR function. This role will partner closely with HR, Technology, Finance, and business leaders to implement scalable, integrated HR solutions that drive an improved employee experience, enhanced operational efficiency, compliance and risk mitigation, and support data-driven decision-making.
How you’ll help move us forward:
- HR Solutions Strategy: Develop and lead a global HR solutions roadmap that aligns with the company’s strategic objectives and workforce needs. Ensure seamless integration with the broader business strategy through close collaboration with the technology organization.
- HR Platform Management: Oversee the implementation, configuration, management, and optimization of core HR systems, including Workday, in close partnership with the Technology team. Ensure the systems meet regulatory compliance, data integrity, and operational efficiency standards.
- Employee Experience: Enhance the employee experience by delivering user-friendly, innovative HR solutions. Foster a digital-first approach to all aspects of the HR lifecycle such as employee attraction, engagement, performance management, learning, and development.
- Collaboration & Stakeholder Engagement: In partnership with HR senior leadership, Technology, and external vendors to understand business requirements; work with Technology to translate them into technical solutions and ensure stakeholder alignment throughout the project lifecycle.
- Vendor Management: Partner with Technology and Procurement to engage and evaluate external relationships and ensure the performance of third-party service providers are meeting SLAs and delivering high-quality solutions and services.
- Process Improvement: Lead continuous improvement efforts in HR operations through automation, artificial intelligence, and process redesign to improve efficiency, reduce manual tasks, and enhance the accuracy and speed of HR services.
- Governance & Compliance: Ensure the security, privacy, and compliance of all HR technology platforms in accordance with global regulations, including GDPR, CCPA, and other relevant data protection laws.
- Innovation & Future-Readiness: Stay abreast of industry trends and emerging technologies to drive innovation within the HR function. Introduce new tools and technologies that can enhance employee experience, recruitment, learning, and development.
- Team Leadership: Lead and develop a high-performing HR Solutions team, providing direction, support, and professional development opportunities; foster a culture of inclusion, continuous improvement, innovation, and collaboration within the HR function
The experience you bring:
- Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field; MBA or advanced degree preferred.
- 10+ years of experience in HR platforms and solutions leadership roles, ideally within large, complex, and global organizations.
- Strong understanding of HR processes, including talent acquisition, talent management, compensation, benefits, payroll and compliance.
- Demonstrated experience implementing and managing large-scale HR platforms and solutions, preferably Workday.
- Expertise in HR data management, analytics, and reporting tools.
- Proven track record of leading cross-functional teams and managing global projects.
- Strong project management skills with the ability to deliver complex initiatives on time and within budget.
- Excellent communication, leadership, and collaboration skills.
- Experience with agile methodologies and digital transformation is a plus.
What makes you stand out:
- Demonstrated experience identifying future trends, challenges, and opportunities, using strategic insights to make decision that drive an organization’s growth and success
- Develops people to meet both their career goals and the organization’s goals; builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Finds opportunities to create new and better ways for the organization to be successful
- Consistently achieves results, even under tough circumstances; knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Ability to pivot strategies, adjust processes, and mobilize resources effectively to meet evolving business needs, ensuring the organization remains competitive and resilient in the face of change.
- Experience leveraging compelling points to gain the support and commitment of others.
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Also, this role is eligible for additional incentive pay.
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Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.