DP World

Global cargo logistics and port operations

Manager Hub Operations

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeKolkata, West Bengal, IndiaNo salary listedIn-person

About the Job

Requirements

Any graduate or postgraduate qualification.
At least 2–3 years of experience managing a hub shift.
Ability to manage routes, transhipment, local deliveries, and operations.
Ability to communicate efficiently with branches and vendors.

Responsibilities

Handle hub operations for an assigned shift.
Plan, organize, and monitor end-to-end line-haul operations across air, road, and rail transportation.
Manage the weekly creation and daily management of the line-haul schedule and associated systems.
Implement policies and participate in audits to identify gaps and provide timely solutions.
Monitor commercial connections and vehicle availability, and follow up daily on held-back shipments.
Maintain shipment records for each client.
Maintain shipment service-level agreements so shipments reach customer premises within scheduled times.
Work with the forecasting team to improve the base forecast, conduct ongoing analysis with relevant teams, and develop and improve scheduling methodologies and systems.
Plan sufficient transportation based on daily needs.
Coordinate with different teams to create schedules that address stakeholders' expectations and concerns.
Forecast and plan operations for festive peak loads to prevent operational breakdowns.
Develop and maintain strong relationships with vendors.
Plan and schedule company-policy, systems, and industry-related training, and deliver it to direct reports as needed.
Monitor timely cash receivables and deposits, and regularly reconcile them with the Finance department.
Maintain relationships with local authorities to support effective operations.
Study customer expectations and requirements, and provide input to management for planning and development.

Position    Manager – Hub Operations
Department    Express Business, Operations
Location    Kolkata

ROLES & RESPONSIBILITIES
Key responsibilities

•    Handling HUB Operations for an assigned shift.
•    Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
•    Manage the weekly creation and daily management of the line haul schedule and associated systems
•    Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
•    Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
•    Maintain the shipment records for each client
•    Maintain the SLA for each shipment to be received at customer premises within scheduled time.
•    Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
•    Plan appropriate / sufficient transportation based on daily needs.
•    Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns
•    Forecasting operation planning for festive peak load to ensure no breakdown in ops.
•    Developing & maintaining strong and good relationship with vendors.
•    Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
•    Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
•    Maintaining relationship with local authorities so that operation activity can be done effectively.
•    Studied on customer expectation and requirement and giving input to management for planning and development.

QUALIFICATIONS & COMPETENCIES
    •    Any Graduate / Post-Graduate
•    Experience in managing shift in Hub with at least 2-3 years’ experience.
•    Able To Manage Route/Transhipment/Local Deliveries and Operations
•    Able To Communicate to Branches and Vendors Efficiently

About the Company

DP World

Global cargo logistics and port operations

DP World is a global logistics and port operator that provides integrated, end-to-end supply chain solutions. It runs marine and inland terminals, manages ports and free zones, and offers cargo logistics, freight forwarding, warehousing, customs clearance, and value-added services such as packaging and reverse logistics. Its products work by operating a large network of terminals and logistics services that connect shipping, warehousing, and distribution, charging container handling fees and offering downstream services to improve supply chain efficiency. The company differentiates itself through its expansive, worldwide network (across 40+ countries) and its ability to control multiple stages of the supply chain—from ports and terminals to contract logistics and economic zones—allowing for seamless multimodal flows. DP World’s goal is to enable smooth, integrated global trade by expanding its network and offering end-to-end logistics solutions for diverse industries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $1.5B
Headquarters: Dubai, United Arab Emirates
Founded: 2005

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