About Us

At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.

What’s Brewing…

Blank Street is seeking a dynamic and strategic Talent Acquisition Manager to lead and innovate our talent acquisition space. This role requires an experienced professional who can operate with autonomy, partner across functions, and help drive our employer branding efforts. You will own the full talent acquisition lifecycle, from identifying top-tier talent to partnering with leaders on effective hiring processes, all while leveraging data to refine and enhance our recruiting strategies.

This role will work with stakeholders across the business to recruit for our Baristas, Multi-Unit Store Leaders, and HQ roles in the US. You will work to provide an incredible candidate experience to applicants all while managing a high requisition load in a fast paced environment. This role is an in-person position based out of the Brooklyn, NY HQ office and will report into the Global Senior Director of People.

Our Values

• Magic is in the Details: We value attention to detail in everything we do. We’re always thinking about the small things that make a moment meaningful.
• Move as One: We value people who strive to be the best team player, not individual stars.
• “My Home is your Home” Hospitality: We look for individuals who treat others the same way they’d treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.

What You’ll Own:

• Store-Level Hiring: Support field operations in hiring service pros, baristas, and shift leaders to ensure cafes are staffed with top talent.
• Full Lifecycle HQ Talent Acquisition: Support recruitment for HQ roles across local and global departments based in the US, owning the job requisition process, candidate intake, screening, and interview coordination.
• Employer Branding: Collaborate with marketing, creative, and executive teams to develop and execute a robust employer branding strategy, making the company a talent magnet.
• Data-Driven Recruitment: Analyze hiring metrics to identify gaps and opportunities, and develop solutions to improve talent acquisition outcomes.
• Continuous Improvement: Build feedback loops with the HRBP, Operations, Learning & Development Manager, and Hiring Managers to iterate and improve hiring processes.
• Training Support: Develop impactful Talent Acquisition training for hiring managers to enhance their recruitment capabilities.
• Innovative Recruitment Strategies: Experiment with creative ideas to innovate the talent acquisition process and elevate the candidate experience.
• Compensation Benchmarking: Conduct pay band research and general compensation benchmarking to ensure competitive offers.
• ATS Management: Own and maintain Blank Street’s ATS (Greenhouse), ensuring it supports a seamless recruitment process for both internal and external stakeholders.

Who You Are:

• Extremely Organized
  • Proven ability to strategize and collaborate with multiple functions across an organization
  • Comfortable managing your own work streams while also working under direction from leadership
  • Expertise in project management, with strong organizational skills and the ability to prioritize tasks effectively
• Proactive & Solution Oriented
  • Data-driven mindset, using insights to identify recruitment gaps and propose solutions
  • Ability to create and deliver on long-term talent solutions
  • Agile, with the ability to pivot and adapt to changing business needs
• Exceptional Communicator
  • Strong emotional intelligence, with the ability to connect with and understand the needs of stakeholders at all levels
  • Able to deliver feedback constructively and tailor messaging to various audiences
• Passionate about Hospitality and Retail
  • You’re passionate about Blank Street and coffee. Loving what you do makes the job even sweeter

Qualifications:

• 4+ years of experience in Talent Acquisition or Recruitment
• TA or Recruitment experience for Hospitality/F&B brand(s) 
• Experience working with ATS platforms and recruitment marketing tools
• Familiarity with compensation benchmarking and pay band research
• Strong project management skills and a process-oriented mindset

Benefits:

• $80,000 - $110,000 annual base salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans.
• Paid sick time
• Paid time off + company holidays
• Paid parental leave benefits
• Equity
• Learning and development opportunities. We’re growing and we’d like for you to be a part of the journey.
• A whole lot of Blank Street swag & coffee