O

Oracle

Builds databases, business apps and cloud services

US Military and Veteran Senior Data Center Support Services Technician

System AdministrationConfirmed live in the last 24 hours
Full-timeAshburn, VA, USA$27.64 - $56.83 /hr

About the Job

Requirements

  • Knowledge of server, storage, and network hardware systems and components.
  • Knowledge of IT hardware concepts, including RAID, Linux/Unix, and command-line interfaces.
  • Good computer skills.
  • Five years of experience in client-facing direct customer support and service, data center, or a related field; alternatively, a high school diploma, GED, or equivalent and four years of such experience; or an associate degree in Computer Science, Information Technology, Data Center Operations, or a related field and three years of such experience.
  • Three years of experience in IT infrastructure, data center services, or server administration.
  • Ability to respond to and resolve incidents quickly to maintain business continuity.
  • Ability to collaborate across teams and regions.
  • Ability to provide technical leadership and mentoring on complex projects.
  • Ability to lift up to 50 pounds, climb a nine-foot ladder, and stand and walk for extended periods.
  • Ability to work 10–12-hour shifts on a rotating schedule, including nights, weekends, and holidays.
  • Willingness to travel as required.
  • Consent to processing biometric data for identity verification and access control.

Responsibilities

  • Identify opportunities for others to replace or upgrade server components.
  • Validate cabling and check that the network environment build and connectivity are established.
  • Monitor and assign work in a ticketing environment, mentor less experienced technicians, or implement technical solutions.
  • Train others in advanced fix and repair techniques aligned with corporate objectives.
  • Adhere to standard operating procedures and methods of procedure for operational data center change-control processes.
  • Act as a technical liaison for technical and non-technical teams, providing subject-matter expertise to identify and resolve resiliency, reliability, and availability risks.

Desired Qualifications

  • Experience with mainstream ticketing systems is a plus.
  • Client experience is preferred.
  • Three years of experience in hyperscale cloud environments.
  • Data center or cloud industry certifications.

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
1977

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