Fund Servicing Analyst

• Exception Monitoring & Triage:
  Monitor compliance exceptions at daily cutoffs, ensuring timely escalation of material issues.
• Alert Investigation:
  Analyze exceptions using instrument data, rule logic, and prospectus terms to determine validity.
• False Alert Remediation:
  Work with data management and rule teams to fix false positives, validate fixes in test and production environments.
• Compliance Run Management:
  Ensure compliance processes and schedules complete on time; manage dependencies and re-runs to meet SLAs.
• Data Feed Issue Resolution:
  Research and resolve data import/feed issues with providers and internal stakeholders; document outcomes and preventive actions.
   
• Stakeholder Engagement:
  Collaborate with Operations, Technology, Investment teams, and third-party vendors for timely issue resolution.
• MI Production & Reporting:
  Generate and present MI on alert volumes, false positive rates, turnaround times, and run timeliness.
• Audit & Documentation:
  Maintain evidence, audit trails, and decision logs; ensure procedures are current and effective.

Required qualifications, capabilities, and skills

• Analytical Skills:
  Experience interrogating datasets to validate rule triggers and exception drivers.
• 5 years of experience in Fund Servicing / Fund Accounting / Middle Office / Investment Operations / Reference Data Operations / Investment Compliance Operations 
• Investment Knowledge:
  Understanding of investment instruments, portfolio structures, and fund restrictions.
• Compliance Engine Familiarity:
  Knowledge of rule-based compliance engines and scheduling concepts.
• Root Cause & Defect Management:
  Proficiency in root cause analysis and implementing durable fixes.
• Communication:
  Strong written and verbal skills for escalation, stakeholder alignment, and audit documentation.
• Time Management:
  Ability to prioritize and meet daily cutoffs under SLA pressure.
• Data Tools Proficiency:
  Skilled with spreadsheets, data analysis tools, and interpreting flat files and feed logs.

Preferred qualifications, capabilities, and skills

• Investment Compliance Experience:
  Background in investment compliance, middle-office controls, or data operations.
• Rule Building Exposure:
  Experience with rule configuration for compliance engines and common data feeds/providers.
• Exception Management Workflow:
  Familiarity with ticketing/issue tracking tools.
• Market Data & Financial Products Knowledge:
  Understanding of market data, financial products, accounting platforms, and data vendors