Quality Control Supervisor

JOB DUTIES AND RESPONSIBILITIES

Supervise daily incoming, in-process, and final inspection activities in accordance with established work assignments, production schedules, and quality requirements.
Assign inspection tasks, coordinate personnel and resources, and monitor workflow, productivity, and completion of scheduled deliverables.
Review inspection results, product acceptance records, and quality documentation for accuracy, completeness, and compliance with established procedures.
Monitor inspection records, nonconformance reports, and quality documentation to identify discrepancies and maintain accurate quality records.
Verify inspection activities follow approved procedures, engineering specifications, customer requirements, and applicable quality standards.
Prepare inspection summaries, quality reports, and status updates to communicate work-unit performance, product discrepancies, and outstanding issues.
Direct daily activities of quality control personnel, providing work instructions, training, performance feedback, and guidance on established inspection procedures.
Coordinate with Manufacturing, Engineering, Operations, and Quality Assurance to address routine inspection issues and maintain production workflow.
Communicate inspection findings, quality concerns, and unresolved product issues to management and applicable personnel for review and resolution.
Identify recurring inspection discrepancies, workflow delays, and documentation issues affecting work-unit productivity and product acceptance.
Adjust basic inspection workflows, work assignments, and documentation practices within established procedures to improve operational efficiency.
Support implementation of approved quality control improvements, standardized work practices, and corrective actions that strengthen inspection consistency.

JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS

• Associate degree, formal occupational training, certification, or an equivalent combination of education and experience in quality management, engineering, manufacturing, industrial technology, operations management, or a related field with at least 4 years of related experience in quality control, manufacturing inspection, product acceptance, nonconformance management, quality assurance, or a related discipline.
• Demonstrated leadership experience in an individual contributor capacity. 
• Practical knowledge of quality control, manufacturing inspection, product acceptance, and quality management practices.
• Understanding of incoming, in-process, and final inspection procedures, nonconformance management, and quality documentation requirements.
• Proficiency in reviewing inspection results, engineering drawings, geometric dimensioning and tolerancing (GD&T), measurement data, and product acceptance records.
• Experience coordinating inspection assignments, monitoring daily workflow, reviewing deliverables, and supporting work-unit productivity.
• Familiarity with AS9100, quality management systems, root cause analysis, corrective and preventive action (CAPA), and established quality procedures.
• Sound judgment when addressing routine inspection issues, prioritizing work assignments, maintaining product conformity, and escalating matters beyond assigned authority.
• Advanced proficiency with Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams.
• Enterprise Resource Planning (ERP) systems, e.g. Oracle, SAP, Microsoft Dynamics, NetSuite, or equivalent applications.
• Quality management systems (QMS), e.g. ETQ Reliance, Arena QMS, MasterControl, or equivalent applications.
• Inspection and reporting tools, e.g. Minitab, JMP, Power BI, or equivalent applications.