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Lululemon

Direct-to-consumer premium activewear and footwear

Product Operations Lead

MerchandisingPosted on Nov 6
Full-timeGlendale, CA, USA

About the Job

Requirements

  • Must be legally authorized to work in the country where the store is located.
  • Must be able to travel to the assigned store using reliable transportation.
  • Must have one year of work experience.
  • Must have some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
  • Must have some experience leading, mentoring, delegating, or implementing processes with others.

Responsibilities

  • Collaborate with store leadership to bring the product strategy to life.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures.
  • Ensure execution of product actions, including pullbacks, consolidations, and repricing.
  • Engage team members in inventory management by creating a productive shift atmosphere.
  • Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
  • Review and interpret daily business data and metrics, including product sell-through data, to recommend product focus or pricing to store leadership.
  • Participate in recruitment, selection, hiring recommendations, onboarding, and training.
  • Address team-member performance and support their ongoing learning and development through direct feedback, recognition, coaching, demonstrations, and hands-on experiences.
  • Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
  • When serving as Supervisor on Duty, lead from the floor to ensure guests receive technical product education and a high-quality guest experience.
  • Oversee back-of-house product operations and ensure the sales floor and back of house are stocked and organized.
  • Oversee and deliver a high-quality guest experience when scheduled to work on the floor.

Desired Qualifications

  • A high school diploma, GED, or equivalent, or higher education.
  • Experience in retail, sales, distribution center, or warehouse operations, including reviewing and interpreting business reports and metrics to inform action.
  • For experiential stores with food or beverage service, food safety or liquor service certification.

About the Company

Lululemon

Direct-to-consumer premium activewear and footwear

Lululemon Athletica focuses on premium activewear, loungewear, and footwear for people with active lifestyles. The company sells high-quality, stylish apparel online and through its own stores, using a direct-to-consumer model and a strong community approach through events and an Ambassador program. Its products are designed for activities like yoga, running, training, and everyday wear, emphasizing performance fabrics, comfort, and versatility. Lululemon differentiates itself from competitors with a premium positioning, a loyal customer base, and a robust community and brand-building strategy, rather than relying on third-party retailers. The company’s goal is to be a leading premium brand in the activewear market by delivering high-quality products, fostering customer loyalty, and growing its direct-to-consumer footprint.

Company size
10,001+
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
1998

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