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The Excalibur Group

Support Broker/Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeWashington, DC, USA$55k

About the Job

Requirements

  • Applicants must be at least 18 years old.
  • Applicants must be residents of the District of Columbia.
  • Applicants must hold current, appropriate licensure.
  • Applicants must have a master's degree in Social Work, Psychology, Counseling, Rehabilitation, Nursing, Gerontology, or Sociology and one year of experience working with elderly people and people with disabilities; or a bachelor's degree and two years of experience with those populations; or be a Registered Nurse or hold an associate degree and have three years of experience with those populations.
  • Applicants must successfully complete all criminal background checks required by the State of Maine and federal requirements.
  • The Support Broker may not work for the VF/EA FMS-Support Broker entity while concurrently working as a waiver case manager or for a direct care service organization.
  • Applicants need excellent knowledge of habilitation and personal assistance services, state-specific regulations, applicable regulatory standards, and accreditation standards.
  • Applicants must be able to manage a schedule and frequent travel.
  • Applicants must have strong networking skills, knowledge of the local community, and the ability to connect people to community resources.
  • Applicants must provide proof of state curriculum and any other state-mandated training for the position.
  • Work hours must remain flexible because schedules may vary according to the needs of people receiving services.
  • Applicants must have strong oral and written communication skills.

Responsibilities

  • Coordinate the daily operation of Medicaid Waiver services and promote participants’ personal growth and independence in accordance with state and program regulations, GT Independence policies and procedures, and applicable accreditation standards.
  • Promote participants’ personal growth and independence through initial development and ongoing support, monitoring, supervision, and training of staff.
  • Develop and maintain relationships with agency staff, other providers, individuals, and families.
  • Follow GT’s mission and values and quality-of-service standards.
  • Ensure documentation is timely and meets state and agency requirements.
  • Participate in performance improvement and help ensure the quality, health, and safety of service participants.
  • Complete written assignments as assigned.
  • Help establish and sustain relationships with natural and community supports that enable meaningful community integration and inclusion.
  • Help participants develop social networks with community organizations to expand valued social relationships.
  • Help locate and access non-Medicaid community supports and resources related to Individual Support Plan outcomes, including social and educational resources and natural supports.
  • Provide instruction and counseling to guide participants in problem-solving and decision-making.
  • Advocate for participants and collaborate with other individuals and organizations on their behalf.
  • Support participants in preparing, participating in, and implementing plans, including Individualized Education Programs, Individual Support Plans, and service plans.
  • Train participants considering self-direction on the Individual and Family Directed Supports Option under the Employer of Record Model.
  • Guide participants in managing individual and family-directed budgets under the Employer of Record Model.
  • Coordinate services with the financial support services provider when participants self-direct services under the Employer of Record Model, including guidance on the participant-directed budget.
  • Provide information about recruiting, hiring, managing, training, evaluating, and changing support staff for participants who self-direct services.
  • Help develop schedules and outline staff duties for participants considering self-direction under the Employer of Record Model.
  • Help participants understand staff financial forms, qualifications, and recordkeeping requirements when they self-direct services.
  • Provide ongoing information and training to ensure participants and their families or representatives understand participant-direction responsibilities, including expenditure reporting.
  • Inform participants about and coordinate community resources, including coordination among primary, preventive, and chronic care providers.
  • Help locate options for renting or purchasing a personal residence and help purchase furnishings for the residence.
  • Maintain the billable target.
  • Perform other assigned duties.

About the Company

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