Medical Office Supervisor - Family Medicine

Job Description

Medical Office Supervisor - Henry Ford Health

Job Title

Medical Office Supervisor

SHIFT DETAILS: Days

STATUS: Full Time, 40 hours per week

LOCATION: Henry Ford Family Medicine - Seville
15400 19 Mile Rd Ste 145
Clinton Township, MI 48038

Role Overview

As a Medical Office Supervisor, you will oversee the day-to-day operations of our medical offices, ensuring smooth and efficient patient care. You¿ll lead and mentor office staff, implement quality assurance initiatives, and support strategic goals. Your role is critical in enhancing patient experiences and maintaining operational excellence within our healthcare environment.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Supervise and mentor office staff, ensuring they provide exceptional patient care and service.
• Oversee staff orientation and training to maintain a skilled and motivated team.
• Implement and monitor quality assurance initiatives to sustain continuous improvement.
• Operationalize strategic initiatives to support the Medical Group¿s goals.
• Respond to patient needs, enhancing customer relations and satisfaction.
• Manage multiple projects with attention to detail, ensuring operational efficiency.

What We Offer

At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You¿ll have access to learning opportunities that empower you to excel in your role and make a meaningful impact on patient care and community health.

Join Our Team

Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare.

Qualifications

Required Qualifications

• Associate's Degree or a minimum of 60 credit hours from an accredited institution
• Five to seven years of progressively responsible work experience in a physician's office, demonstrating leadership abilities to coordinate activities and staff within a medical office environment
• Strong verbal and written communication skills with the ability to instruct and interact effectively with diverse individuals
• Working knowledge of computer systems, software programs, and office equipment
• Working knowledge of current healthcare trends and government regulations
• Ability to maintain confidentiality of sensitive patient and practice information
• Demonstrated ability to manage multiple projects simultaneously with strong attention to detail
• Ability to perform frequent periods of standing, walking, and sitting throughout the workday

Preferred Qualifications

• Prior experience in a leadership or supervisory role within a healthcare setting
• Familiarity with electronic health record (EHR) systems and healthcare management software

Additional Information

Ideal candidate MUST have EPIC experience and have Medical Assistant Certification.  Strong communication skills and the ability to multitask and prioritize effectively.