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Datamark

BPO and contact center services provider

French Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeThane, Maharashtra, India

About the Job

Requirements

  • A high school degree or equivalent is required.
  • Fluency in English and French at C2, C1, B2, or native proficiency is required; OCI is required.
  • Advanced knowledge of French cultural dynamics, including cultural implications and idiomatic expressions, is required.
  • Strong listening, retention, and note-taking skills are required to maintain accuracy.
  • Ability to concentrate, remain detached from the conversation, and maintain neutrality and objectivity is required.
  • Ability to explain cultural concepts to prevent miscommunication, with permission or at the client's request, is required.

Responsibilities

  • Listen to, understand, and accurately interpret conversations between customers or clients who speak different languages, such as English and French, in real time.
  • Ensure interpretations are clear, precise, and culturally appropriate while maintaining the intent and tone of the original message.
  • Follow standard operating procedures and organizational guidelines for the interpretation process.
  • Meet or exceed quality, productivity, and compliance goals for the role.
  • Stay informed of and implement client updates, process changes, and policy enhancements communicated by leadership.
  • Maintain confidentiality and professionalism when handling sensitive or private information.
  • Participate in training, coaching, and quality calibration sessions as required.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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