Ritchie Bros.

Asset management and heavy equipment auctions

Branch Manager 2

Business & StrategyConfirmed live in the last 24 hours

Full-timeSpokane, WA, USA$85.9k - $107.4k

About the Job

Requirements

Three to four years of experience.
Strong operations background and experience.
Strong customer relations skills and the ability to manage several levels of employees.
General knowledge of employment laws and practices and employee relations.
Experience or knowledge of the insurance, automobile, or parts industries, and general mechanical knowledge of vehicle makes and models.
Ability to work both indoors and outdoors year-round.
Ability to travel approximately 20% of the time.

Responsibilities

Control the overall financial performance and operations of an assigned small to large auction branch, ensuring planned profitability, sales, and customer service levels are met or exceeded.
Interact with all levels of staff and maintain an engaged, safe, and positive work environment by managing and mentoring local staff.
Manage the planning process and overall performance and operation of assigned auction branch locations.
Monitor and maintain current branch and service center positions.
Coach, mentor, and develop staff, oversee new employee onboarding, and provide career development planning and opportunities.
Develop and implement new internal procedures to improve efficiencies.
Ensure the branch or service center meets or exceeds planned profitability, sales, and customer service levels.
Market the branch or service center within the approved expense budget.
Lead employees using a performance management and development process that encourages employee contribution through goal setting, feedback, and performance management where required.
Support and handle personnel issues, including hiring and terminating employees.
Develop business and branch growth.
Update the area or regional manager regarding the branch's profit and loss operating results.
Ensure the overall safety and security of branch personnel and company assets.
Provide oversight and direction to operating-unit employees in accordance with organizational policies and procedures.
Create a workplace culture consistent with the organization's mission, vision, guiding principles, and values.

Controls driving the overall financial performance and operations for assigned a small to large size auction branch. The position is responsible for ensuring the branch meets or exceeds its planned profitability, sales and customer service levels. The Branch Manager interacts with all levels of staff within IAA and is responsible for maintaining an engaged, safe and positive work environment by managing and mentoring local staff.

3-4 years' experience
Strong operations background and experience
Excellent customer relations skills and ability to manage several levels of employees
General knowledge of various employment laws and practices and employee relations
Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles
Typical Business office Environment
Work both indoors and outdoors year-round
Ability to travel approx. 20% of time

Responsible for overall performance and operation of assigned auction branch locations; managing planning process.
Monitor and maintain current branch/ service center positions.
Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
Develop and implement new methods of internal procedures to improve efficiencies.
Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels.
Successfully market the branch/service center within the approved expense budget.
Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required.
Support and handle all personnel issues, including hiring and terminating employees.
Develop business and branch growth.
Update the area/regional manager regarding the profit and loss operating results of the branch.
Responsible for the overall safety and security of all branch personnel and company assets.
Provide oversight and direction to the employees in the operating unit per the organization's policies and procedures.
Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization
Perform other duties as assigned

Minimum Salary: $85,880

Maximum Salary: $107,400

About the Company

Ritchie Bros.

Asset management and heavy equipment auctions

Ritchie Bros. Auctioneers connects buyers and sellers of heavy machinery, trucks, and other assets through auctions and asset-management services. Its core products are live and online auctions plus disposition and asset-management solutions that help sellers convert surplus equipment into cash and help buyers find and bid on used equipment. The auction process works by listing assets for sale in catalogs and conducting bidding—historically unreserved auctions and now increasingly online platforms—so buyers can bid from anywhere and sellers can reach a global audience. The company differentiates itself with a long history of transparency and integrity, a global footprint across more than 20 countries, and a shift toward online auctions that expands access and efficiency for both sides of the market. The goal is to provide a trusted, scalable marketplace that maximizes recovery for asset owners while delivering broad, convenient access to buyers worldwide.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Westchester, IL
Founded: 1958

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