Apollon Wealth Management

Institutional-grade wealth management for private clients

IT Administrator

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeMt Pleasant, SC, USANo salary listed

About the Job

Requirements

Have at least 3 years of experience in an IT Administrator or similar role.
Be familiar with SaaS license management and endpoint provisioning.
Have organizational and troubleshooting skills.
Have communication and collaboration abilities.
Be comfortable working in a fast-paced, service-oriented environment.

Responsibilities

Partner with the managed service provider to oversee day-to-day operations, projects, and escalations.
Serve as the primary escalation point for Advisors and internal users, actively manage and prioritize open IT support tickets, and work with the managed service provider to resolve issues promptly and minimize disruptions to daily operations.
Manage the procurement, configuration, and deployment of hardware and software for new and existing users.
Oversee user access and license management for third-party tools such as Adobe, Zoom, and Microsoft 365, as well as centrally managed applications.
Support the IT aspects of firm acquisitions and transitions by coordinating with internal teams and the managed service provider to facilitate onboarding, system integration, and technology setup for incoming advisors and staff.
Partner with field offices and internal departments to understand technology needs, identify opportunities for improvement, and provide ongoing IT support to improve efficiency and user experience.

Desired Qualifications

Experience working with managed service providers is a plus.

IT Administrator
Reports to: IT Manager
Status: Exempt
Type: Hybrid

We are seeking a proactive and collaborative IT Administrator to support and enhance our firm's technology operations. This individual will work closely with our managed service provider (MSP) and internal teams to ensure seamless IT support, equipment provisioning, and license management. The ideal candidate will be forward-thinking, capable of identifying areas for improvement, and comfortable co-creating solutions alongside peers and external partners.

Responsibilities:

Partner with our MSP to oversee day-to-day operations, projects, and escalations.
Serve as the primary point of escalation for Advisors and internal users, actively managing and prioritizing open IT support tickets and working closely with our Managed Service Provider (MSP) to ensure timely resolution of issues and minimize disruptions to daily operations.
Manage the procurement, configuration, and deployment of hardware and software for new and existing users.
Oversee user access and license management for third-party tools (e.g., Adobe, Zoom, MS365) and centrally managed applications.
Support the IT aspects of firm acquisitions and transitions, coordinating with internal teams and our Managed Service Provider (MSP) to ensure a smooth onboarding process, system integration, and technology setup for incoming advisors and staff.
Partner with field offices and internal departments to understand their technology needs, identify opportunities for improvement, and provide ongoing IT support to enhance efficiency and the overall user experience.

Skills and Experience:

3+ years in an IT Administrator or similar role; experience working with MSPs a plus.
Familiarity with SaaS license management and endpoint provisioning.
Strong organizational and troubleshooting skills.
Excellent communication and collaboration abilities.
Comfortable in a fast-paced, service-oriented environment.

About the Company

Apollon Wealth Management

Institutional-grade wealth management for private clients

Cascade Apollon Wealth Management helps individuals and families manage and grow wealth through integrated, customized financial advice. The firm combines institutional access and thinking with private client service to offer comprehensive planning, investment management, and coordination with other wealth professionals. Its process centers on creating a tailored financial roadmap that aligns goals, objectives, and concerns, and it can work alongside a client’s existing advisers to implement a cohesive strategy. The approach is to simplify decisions in a complex financial world by offering stewardship, guidance, and discipline to navigate market opinions and distractions. Cascade Apollon differentiates itself by bridging the gap between institutional and retail investing, aiming for preferential results that are hard to obtain elsewhere. The goal is to help clients plan wisely, invest confidently, and enjoy life by delivering clear, realistic, and tangible financial outcomes.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Denver, CO
Founded: 1994

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