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Crash Champions

Collision repair and auto body services

Collision Estimator

Service Advising & EstimatingPosted on Nov 5
Full-timeJackson, CA, USAIn-person

About the Job

Requirements

  • Customer service skills.
  • Organization and multitasking skills, time management, and the ability to adapt to a fast-paced environment.
  • Knowledge of dealing with insurance partners is preferred.
  • Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

  • Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
  • Complete initial estimates; write complete estimates after full disassembly and damage evaluation; and lock final estimates.
  • Manage each repair throughout the process and ensure quality standards by performing in-process quality control.
  • Keep customers informed and updated on vehicle status and provide a positive customer experience.
  • Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
  • Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.

Desired Qualifications

  • Knowledge of dealing with insurance partners.
  • CCC One estimating system experience.

About the Company

Crash Champions

Collision repair and auto body services

Crash Champions provides auto body repair services for a wide range of vehicles, from minor dents to major collision damage. It operates certified repair facilities and offers collision repair, paintless dent repair, aluminum repair, vehicle painting, virtual estimating, rental car assistance, and towing. Repairs aim to restore vehicles to pre-accident condition with a highly trained team, with revenue from service fees and insurance partnerships. Differentiators include certified facilities, comprehensive services, virtual estimating, and strong technician training, with a goal of reliable, high-quality repairs and convenient customer support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Westmont, IL
Founded
2014

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