GLORY

Automates cash handling with cash recyclers

Account Manager - Retail

Account ExecutiveUpdated on Nov 13

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaMYR8k - MYR12k /moIn-person

About the Job

Requirements

Some experience in business-to-business consultative solution sales within the retail sector and/or a sector where service levels are a key driver.
Experience successfully following a structured sales process.
A demonstrated ability to penetrate retail companies through a hunter mentality.
Ability to use a solution-based sales approach with senior-level executives in larger local and community businesses.
Ability to work independently, flexibly, and with a high degree of initiative.
Presentation, communication, and interpersonal skills.
Strong customer focus.
Project management skills for coordinating internal and external resources.
Integrity and a strong work ethic.
Aptitude for business case development.
Proficiency in business writing, presentation, and Microsoft Office products.
Ability to work independently with a high sense of urgency.
Influencing skills.

Responsibilities

Sell the full range of Glory Global Solutions products and solutions, including TCDs, TCRs, Quick Change, DTP, CI, and connectivity software solutions to retail outlets, following the company's selling approach.
Complete sales administration responsibilities, including updating the customer relationship management system, preparing reports and call plans, and collecting receivables on time.
Meet or exceed agreed sales targets and drive new sales streams.
Monitor accounts and markets regularly for additional revenue opportunities.
Build and maintain product knowledge to support business growth.
Liaise with sales team members to leverage existing relationships and new prospects and deliver total product solutions.
Build and maintain strong relationships with account stakeholders.
Develop corrective action plans to solve customer problems when necessary.
Coordinate customer installations smoothly.
Support and strengthen the Glory Global Solutions brand with assigned customers.
Develop comprehensive plans for all accounts.
Provide monthly reports on key accounts, including accurate forecasts.
Monitor market trends and identify potential revenue growth areas and risk mitigation strategies.
Communicate customer feedback to stakeholders for future revenue and product planning.
Sell the full solution set, including TCR, TCD, Quick Change, DTP/Coin, CI, service, and new solutions.

Desired Qualifications

Experience with cash-handling products or similar products.

Account Manager – Retail

The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including TCDs, TCRs, Quick Change, DTP, CI and connectivity software solutions to retail outlets following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities (updating CRM, reports, call plans, collecting receivables on time, etc.) for this position.

Business Development

• Meet/exceed agreed sales targets and drive new sales streams

• Regularly monitor accounts and markets for additional revenue opportunities

• Build and maintain strong product knowledge to support ongoing business growth opportunities

• Liaise with Sales team members to leverage existing relationships and new prospects to deliver total product solutions

Customer Relationships

• Build and maintain strong relationships with account stakeholders

• Develop corrective action plans for customer problem solving when necessary

• Ensure the smooth coordination of customer installations

• At all times operate to support and strengthen the GGS brand with assigned customers

Business Planning

• Develop comprehensive account plans for all accounts

• Provide monthly reports on key accounts including accurate forecasts

• Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response

• Communicate customer feedback to key stakeholders for use in future revenue/product planning

• Some experience of business-to-business consultative solution sales within the Retail sector and/or sector where service levels are a key driver .

• Must have experience successfully following a structured sales process.

• Position requires a “hunter mentality” that has demonstrated successful penetration of retail companies

• Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives in the top end of the larger local and community businesses in their geography.

• Person will sell the full solution set (TCR, TCD, Quick Change, DTP/Coin, CI, Service, New Solutions).

• Experience with “cash handling” products or similar would be advantageous.

• The ability to work independently, flexibly, and with a high degree of initiative

• Excellent presentation, communication and interpersonal skills

• Strong customer focus

• Solid project management skills in the coordination of both internal and external resources

• High level of integrity and work ethic

• Strong aptitude for business case development

• Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products

• Ability to work independently with a high sense of urgency

• Strong influencing skills

About the Company

GLORY

Automates cash handling with cash recyclers

1) What the company does: Glory Global Solutions provides cash technology solutions that automate cash processes for customers in the financial, retail, gaming, and cash-in-transit industries, including products like cash recyclers and point-of-sale cash management systems. 2) How the product works: Its cash handling systems automate cash intake, storage, verification, and dispensing, often recycling cash to optimize liquidity and reduce manual handling, with secure, integrated hardware and software that fit clients’ workflows. 3) How it differs from competitors: It offers customized, end-to-end cash technology solutions and ongoing service agreements tailored to each client’s security, efficiency, and operational needs, rather than generic hardware. 4) Goal: To improve operational efficiency, enhance security, free staff to focus on customer experience, and promote sustainability by designing technology that supports social change and efficient cash management.

Company size: Not listed
Company stage: Acquired
Total funding: Not listed
Headquarters: Basingstoke, United Kingdom
Founded: 2008

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