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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Health Unit Coordinator - Emergency Room

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeLenoir City, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be a CNA, MA, or EMT at the time of hire, or be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
  • For HUC II positions in Cardiac Areas, completion of Apex modules 1–6 and/or a telemetry class before hire or placement is required.
  • External new hires must have CNA, MA, or EMT certification.
  • For non-CNAs, demonstrate competency as a Patient Care Assistant by completing Covenant’s Patient Care Assistant training class.
  • For non-CNAs, have at least six months of full-time work in a HUC I role.

Responsibilities

  • Provide clerical and secretarial services to the nursing unit.
  • Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
  • Bring STAT orders to the attention of licensed nursing personnel.
  • Accurately and promptly transcribe physician orders and notify consultations as ordered.
  • Requisition supplies and equipment, maintenance and repair services, and prepare related forms; maintain unit stock and equipment inventories at appropriate levels.
  • Answer telephone and intercoms, relay and document messages, and help ensure timely follow-up to patient requests.
  • Assist physicians in obtaining reports from laboratory, radiology, and other departments.
  • Schedule patient tests, diagnostic procedures, and physician appointments as requested.
  • Organize patient charts in proper sequence and label and replenish necessary forms.
  • Follow established infection control policies, including standard precautions, transmission-based isolation precautions, OSHA standards, safety measures, and proper body mechanics.
  • Act as a preceptor to HUC I staff.
  • Obtain patient records from other facilities.
  • Manage patient flow via the flowboard when applicable.
  • Ensure appropriate discharge disposition in electronic medical records.
  • Follow policies, procedures, and safety standards; complete required annual education; work toward goals and objectives; and participate in quality improvement initiatives as requested.
  • For HUC II positions in Cardiac Areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve equipment from nursing units as directed.
  • For HUC II positions in Cardiac Areas, admit and discharge patients from the telemetry monitoring service.
  • For HUC II positions in Cardiac Areas, maintain cardiac-related equipment in a state of readiness in coordination with Biomedical Engineering staff.
  • For HUC II positions in Cardiac Areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • Preference may be given to individuals with a high school diploma or GED.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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