Trust Bank

Digital bank offering consumer banking services

Vendor Management & Outsourcing Analyst

Regulatory Compliance & EthicsConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

At least 3 years of working experience in Third Party Risk and Control or broad vendor management.
Previous experience in the financial services sector is an advantage.
Advanced proficiency in risk and control or audit.
Advanced knowledge of third-party risk and outsourcing regulatory requirements.
Advanced proficiency in Microsoft Office Excel and PowerPoint.
Core proficiency with ERP systems such as SAP or Ariba.
Basic change management skills.
Ability to develop creative solutions to problems.
Strong collaboration, consensus-building, problem-resolution, and communication skills.

Responsibilities

Ensure required new and ongoing risk management processes are performed periodically according to governance standards.
Act as the point of contact for the Vendor team and Contract Owners for required risk approvals, and ensure compliance with vendor onboarding procedures.
Support outsourcing and materiality assessments for vendor services and ongoing governance to meet regulatory requirements.
Support Business Functions in completing risk assessments and service review meetings under implemented Third Party Risk Management governance and oversight processes.
Support ongoing monitoring activities, including service review meetings with Contract Owners.
Support reviews and approvals of new and incremental services contracted under the Third Party Risk Management Framework.
Support first-and-a-half-line and second-line oversight of third-party risks by validating or escalating risks, as appropriate, in alignment with the Third Party Risk Management Framework and the Board-approved risk appetite.
Ensure Contract Owners mitigate identified third-party risks in accordance with the Third Party Risk Management Framework.
Ensure all third-party relationships are captured promptly in a centralized inventory.
Ensure and assess compliance with the Third Party Risk Management Framework and adherence to related policies and standards.
Communicate and train stakeholders on Third Party Risk Management requirements, including country regulatory expectations.
Escalate identified issues to relevant risk committees as necessary.
Prepare reports on third-party risk oversight activities for key stakeholders and relevant risk committees.
Support audit reviews as directed.
Identify issues and root causes of incidents, including facilitating third-party risk mitigation actions.
Support the business-as-usual functioning of the Third-Party Risk Committee and follow up on key tasks as appropriate.
Partner with stakeholders, including Contract Owners, the Supply Chain Management team, and relevant subject-matter experts, to coordinate and execute third-party risk management controls.

Desired Qualifications

Previous experience working in the financial services sector.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Vendor Management & Outsourcing Analyst you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

This role will work with the Trust Technology team, SCB and vendors to support the assessment of risk, outsourcing and associated matter relating the Third-party vendor engagements.

The Role Responsibility:

Strategy

Ensure all required risk management processes (new and on-going) are performed periodically as specified by governance standards.
Be the point of contact for the Vendor team and Contract owners for all required risk approvals and ensure compliance to vendor onboarding procedures.
Support Outsourcing and materiality assessments for vendor services, and ongoing governance to comply with regulatory requirements.

Business Support

Support Business Functions to complete risk assessments and service review meetings based on implemented Third Party Risk Management (TPRM) governance and oversight processes.
Support management of ongoing monitoring activities including service review meetings with the Contract Owners.
Support the reviews and approval of new and incremental services to be contracted under the TPRM Framework.
Support line 1.5 (one point five) and 2^nd line of defence oversight of third-party risks, validating and/or escalating, as appropriate, third-party risks in alignment with the TPRM Framework and the Board-approved risk appetite.
Ensure Contract Owners are mitigating identified risks associated with third parties in accordance with the TPRM Framework.

Processes

Ensure that all third-party relationships are captured in a centralised inventory in a timely manner.
Ensure and assess compliance to TPRM Framework and adherence to related policies and standards.
Communicate and train TPRM requirements, including country regulatory expectations.

Risk Management

Escalate identified issues to relevant risk committees as necessary.
Prepare reports of third-party risk oversight activities to key stakeholders and relevant risk committees.
Support audit reviews as directed.
Identify issues and root causes of incidents including oversight/facilitations of third-party risk mitigation actions.
Support BAU functioning of the Third-Party Risk Committee and follow up on key tasks as appropriate.

Cross Functional Engagement

Partner with stakeholders (including but not limited to Contract Owners, Supply Chain Management (SCM) team and relevant SMEs) to effectively coordinate and execute third party risk management controls.

Skill	Target proficiency level
Risk & Control / Audit	Advanced
Third Party Risk / Outsourcing regulatory requirements	Advanced
MS Office Excel, PowerPoint	Advanced
Problem Solving	Core
Change management skills	Basic
ERP systems such as SAP, Ariba	Core

Key Stakeholders

Trust Bank Technology Team
Global SCB Supply Chain Team
Trust Bank Finance Team
Cross functional teams during category management development and strategic sourcing events. This includes, but not limited to, Business stakeholders, Technology & Innovation, Legal, Compliance, Tax, Risk and Finance

Our Ideal Candidate:

Minimum 3+ years of working experience with Third Party Risk & Control or broad vendor management experience
Previous experience of working within the Financial Services sector is an advantage.
Ability to develop creative solutions to problems and work with the larger team.
Energy and desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants.

Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are. 😊

Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

About the Company

Trust Bank

Digital bank offering consumer banking services

Trust Bank is a digital bank in Singapore formed by a partnership between Standard Chartered Bank and FairPrice Group. It offers online banking services and digital financial products to customers, blending traditional banking expertise with retail and technology capabilities. The bank provides convenient digital account access, payments, and financial services through an online platform and mobile app. Trust Bank aims to combine trusted banking practices with everyday consumer convenience to support customers’ day-to-day financial needs in a digital format.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore
Founded: Not listed

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