Senior Project / Program Manager - Banking, Financial Services, and Insurance

We currently have a career opportunity for a Senior Project / Program Manager role to join our BFSI team. Location is Saint Louis, MO 

We are seeking an experienced technology leader with deep expertise in program delivery, service management, digital transformation, stakeholder management, and global team leadership. The ideal candidate will have a proven track record of leading large, complex technology programs across industries such as Financial Services, while driving business outcomes through Agile, cloud, automation, and enterprise technology solutions. 

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 10-15 years of experience in technology consulting, IT delivery, or digital transformation leadership.
• Experience managing large enterprise engagements and multi-million-dollar programs.
• Strong experience in program management, stakeholder management, and service delivery.

• Experience working with globally distributed teams. 

  Technical Background(in any of the following)

• Cloud Platforms  
• Automation (RPA)
• Enterprise Applications
• Java, .NET, Oracle, SQL technologies
• IT Service Management
• Data and Analytics Platforms

• Generative AI and AI Governance Frameworks. 

  Key Competencies

• Executive presence and communication
• Strategic thinking and business acumen
• Delivery excellence
• Financial and commercial management
• Change management
• Risk management
• Negotiation and influencing skills
• Customer relationship management
• Team leadership and coaching.  

ABOUT THE TEAM

Our Financial Services team empowers leading financial institutions to accelerate digital transformation and achieve sustainable growth. We bring together deep industry expertise and innovative technologies, including AI, to help clients reimagine their operations, enhance customer experiences, and stay ahead in a rapidly evolving market. From intelligent data platforms and customer analytics to AI-driven risk management and compliance solutions, we help firms operate more efficiently, build loyalty, and drive measurable impact. 

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.​

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.​

Applications will be accepted until the position is filled or the posting is removed.​

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $103584 to $209800. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.

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Program & Delivery Leadership

• Lead end-to-end delivery of large-scale technology transformation programs.
• Manage program scope, schedule, budget, quality, risks, dependencies, and governance.
• Drive successful execution using Agile, SAFe, and traditional Waterfall methodologies.
• Establish delivery excellence frameworks and continuous improvement initiatives.

• Ensure achievement of business, operational, and customer success metrics. 

  Client & Stakeholder Management

• Build trusted advisor relationships with senior client stakeholders.
• Lead executive steering committees, governance forums, and business reviews.
• Translate business objectives into technology roadmaps and implementation plans.

• Manage complex stakeholder environments across business and IT functions. 

  Service Management & Operations (optional)

• Own service delivery, operational performance, SLA compliance, and customer satisfaction.
• Implement ITIL-based service management practices.
• Drive incident, problem, change, and release management processes.

• Establish operational governance and reporting mechanisms. 

  Digital Transformation & Innovation

• Lead adoption of cloud, automation, AI, data, and emerging technologies.
• Drive enterprise modernization initiatives and process optimization programs.
• Evaluate opportunities for RPA, Generative AI, cloud migration, and platform transformation.

• Champion innovation while balancing governance, security, and regulatory requirements. 

  People Leadership

• Lead and mentor globally distributed teams.
• Drive talent development, performance management, succession planning, and employee engagement.
• Foster a high-performance, inclusive, and customer-centric culture.
• Manage cross-functional teams comprising project managers, architects, analysts, developers, and support personnel.