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Black Box

End-to-end digital infrastructure and IT services

Senior Product Manager - Circuit Based KVM

Product ManagementConfirmed live in the last 24 hours
Full-timePlano, TX, USANo salary listedIn-person

About the Job

Requirements

  • At least 8 years of product management experience with hardware or physical-layer products.
  • Demonstrated P&L or commercial ownership, including pricing, margin management, and business case development.
  • Experience selling into or building products for government, defense, or similarly regulated environments.
  • A bachelor's degree in electrical engineering, computer engineering, or a related technical field, and hands-on experience launching and scaling hardware portfolios.
  • Working fluency in most of the portfolio's areas, including point-to-point KVM extension and fiber optics; DisplayPort, HDMI, and USB-C technologies; USB extension and USB specifications; video compression and latency; secure KVM and NIAP; Protection Profiles for peripheral switches; DoD Information Assurance; port isolation; unidirectional data flows; tamper evidence; matrix and desktop switching architectures; circuit-based KVM; desktop KVM switching; EDID/HID handling; video quality tradeoffs in non-IP environments; and physical infrastructure such as racks, cabinets, power distribution, cable management, and physical-layer test equipment.

Responsibilities

  • Reimagine operator interactions with the portfolio through modern interfaces, refined industrial design, and operator-first workflows, drawing inspiration from adjacent industries such as broadcast and professional AV and translating ideas into product requirements documents for engineering.
  • Own full P&L responsibility for the portfolio, define value-based pricing, discount structures, and solution packaging, build financial models supporting new product investments, and own margin performance.
  • Identify adjacent market opportunities and pursue new business within strategic verticals; package physical KVM infrastructure into high-margin secure command-and-control solutions for Sales to take to market.
  • Engage directly with customers, channel partners, and end users to understand workflows, pain points, and unmet needs; translate field insights and competitive analysis into product requirements.
  • Define and prioritize the product roadmap with R&D across baseband, copper, fiber, and secure desktop KVM products.
  • Drive new product development from concept through launch and deliver complete gate packages on schedule.
  • Oversee NIAP certification, DoD compliance, and adherence to applicable security standards across the portfolio.
  • Serve as executive technical sponsor on high-value secure KVM deals.
  • Equip Sales and Product Marketing with battlecards, competitive teardowns, and use-case collateral to support tier-1 government and enterprise accounts.
  • Study the competitive landscape proactively and distinguish mission-critical solutions from standard commercial products when shaping requirements, design, and go-to-market.
  • Think in solutions and ecosystems rather than individual SKUs.
  • Coordinate execution across supporting teams and drive outcomes independently, including conducting market research, contacting customers, making defensible decisions with incomplete information, and adjusting as new information becomes available.

Desired Qualifications

  • Prior experience in the AV, KVM, or broadcast industry.
  • MBA or formal commercial training.
  • CTS, CTS-I, or CTS-D certification.
  • Security certifications such as CompTIA Security+ or CISSP, or a fiber optic certification such as CFOT.

About the Company

Black Box

End-to-end digital infrastructure and IT services

Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.

Company size
Not listed
Company stage
IPO
Headquarters
Plano, TX
Founded
1976

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