Occupational Health Service Governance and Contract Lead

We manufacture and supply reliable high-quality medicines and vaccines to meet patients needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; its vital to bringing our innovations to patients as quickly efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines enabling us to increase the speed quality and scale of product supply.

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This is an exciting opportunity to play a key role in the oversight and development of GSK’s UK Occupational Health (OH) service.

Reporting to the Regional Head of Occupational Health, Europe, you will oversee the operational performance and governance of GSK’s outsourced UK Occupational Health service. You’ll work closely with our service provider and internal partners to help ensure employees, managers and the wider business receive a high-quality, compliant and effective service.

This is an individual contributor role with significant opportunity to influence. You’ll combine Occupational Health expertise with strong service, supplier and contract management skills, using data and insight to identify opportunities and drive sustainable improvements.

In this role you will…

• Act as the primary GSK contact for UK Occupational Health services, maintaining oversight of delivery across UK sites and business areas.
• Build a strong working relationship with our Occupational Health service provider, managing day-to-day service and contract performance.
• Monitor service levels, contractual obligations, costs, utilisation and key performance indicators, using data and insight to drive improvements.
• Lead supplier and service governance reviews, ensuring risks, issues and agreed actions are appropriately managed and escalated.
• Partner with EHS, HR, Procurement, Legal, Finance and site stakeholders to support effective service delivery, audits and regulatory requirements.
• Provide clear performance reporting, insights and recommendations to Occupational Health and EHS leadership.
• Identify opportunities to simplify, standardise and improve Occupational Health services and their integration with internal processes.
• Support the introduction of new processes, technologies and ways of working.
• Manage the Occupational Health service operating budget and expenditure within agreed authority levels, supporting forecasting and business planning.

Why you? 

Basic Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• A professional qualification in an Occupational Health-related discipline.
• Experience of managing or governing third-party suppliers or outsourced Occupational Health services.
• Experience using contractual governance, service reviews, performance data and constructive challenge to achieve agreed outcomes with external service partners.
• Strong understanding of UK H&S regulatory requirements, service governance, compliance obligations and clinical governance.
• Experience using service data, metrics and trends to identify risks, generate insights and drive service improvements.
• Strong stakeholder management skills, with the ability to influence and achieve outcomes without formal authority.
• Strong communication and relationship-building skills.

Preferred:

• Experience working within a large, regulated multinational organisation.
• Experience supporting organisational transformation or service transition.
• Knowledge of Occupational Health digital systems or health technology platforms.
• Experience of service or operational improvement using systems-thinking approaches.
• Experience of budget management, forecasting or broader financial governance.

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

We are addressing gender equality at all levels within our organisation, we also remain committed to improving ethnic diversity within GSK and recruiting and developing talent that mirrors the communities in which we work. With support from our Global Disability Council and our employee resource group, the Disability Confidence Network, we are working hard to create an inclusive workplace.

We want GSK to be somewhere everyone can feel a sense of belonging and thrive. Our success absolutely depends on our people.

Skills

Data-Driven Decision Making, Data Integrity, Digital Fluency, GxP Regulations, Incident Investigations, Influencing Without Authority, Lean Management, Problem Solving, Regulatory Compliance, Risk Assessments, Risk Awareness, Stakeholder Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [email protected] where you can also request a call.

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