Nurse Manager
Duke University
Nurse Manager
Duke University
Private research university in Durham, NC
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
Duke Health Cary: Opening in Spring 2027, the next phase of this 85-acre, mixed use walkable Duke Health Cary campus will add emergency services, inpatient care, surgical services, imaging, specialty care, and infusion services, creating more than 230 career opportunities. Joining Duke Health Cary offers the opportunity to build something new, grow your career, and support our mission of advancing health across the communities we serve.
The Nurse Manager, Ambulatory provides clinical and operational leadership for nursing and patient care services in one or more ambulatory clinics. This role is responsible for ensuring high standards of patient care, regulatory compliance, and operational excellence in alignment with DUHS policies and service line goals. The Nurse Manager reports to the Practice Administrator to integrate both overall clinic and nursing priorities into operational workflows, promote quality improvement initiatives, and support provider teams. This role actively participates in strategic planning, resource allocation, and change management efforts within the assigned clinics.
Provide leadership, oversight, and accountability for all clinic practice in the assigned ambulatory clinic(s), ensuring evidence-based standards of care. Partner with operational leaders to align staffing models, workflows, and clinical processes that optimizepatient flow, access, and quality outcomes. Supervise and evaluate all clinic staff, including administrative, nurses, medical assistants, and other licensed/unlicensed personnel; ensure competency, performance, and professional development. Monitor and ensure compliance with all regulatory, accreditation, and infection prevention standards. Collaborate with physician and APP leaders to support clinical care delivery, patient safety initiatives, and service recovery. Participate in the development and monitoring of clinic budgets, including labor and supply costs; identify cost-containment opportunities. Lead quality improvement and population health initiatives, using data to track progress and implement corrective actions as needed. Support onboarding,orientation, and training for new administrative staff, and ensure ongoing development for existing team members. Serve as a resource and liaison for patients, staff, and providers regarding nursing and operational concerns, escalating as appropriate to Practice Administrator or Ambulatory Operations Director.
Demonstrated leadership in ambulatory nursing and clinical operations. Knowledge of ambulatory care standards, regulatory requirements, and quality improvement methods. Ability to lead interdisciplinary teams and influence change in a complex healthcare environment. Strong communication, conflict resolution, and coaching skills. Financial and operational acumen, including budgeting and resource allocation. Proficiency with electronic health records and clinical reporting systems.
N/A
Bachelor's degree in nursing (BSN) required Master's degree in nursing or related field preferred.
Minimum of three years of nursing experience with at least one year of leadership experience required. Experience in ambulatory or outpatientclinic operations preferred.
Current RN licensure in the state of NC or compact state. BLS certification required; additional certifications may be required based on specialty.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Private research university in Durham, NC
Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.
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