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StepStone Hospitality

Manages hotels and restaurants for property owners

Housekeeping Room Attendant

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USANo salary listedIn-person

About the Job

Requirements

  • Must be able to lift a minimum of 20 pounds and pull a minimum of 20 pounds.
  • Must be able to push, bend, stoop, reach upward, and use manual dexterity.
  • Must be able to hear, write, and read.
  • Must have comprehensive knowledge of English to communicate effectively with guests, associates, and vendors.
  • Must be able to accurately report information.
  • Must follow safety training on bending, stretching, arm movement, and lifting techniques.
  • Must follow StepStone and hotel policies and procedures.

Responsibilities

  • Report to the Housekeeping Office at the beginning of the shift, pick up and sign out a key, and return it when reporting to the office at the end of the shift.
  • Clean and maintain all assigned rooms and suites daily, including stripping beds, cleaning bathrooms, vacuuming, dusting, checking room lights and televisions, spot cleaning, and stocking room supplies.
  • Report items missing from rooms and suites.
  • Report items in need of repair to a supervisor and maintain equipment used in the work.
  • Protect guest safety and well-being; be courteous to guests and co-workers; keep doors closed while cleaning for safety and security.
  • Take lost-and-found items to the office as soon as they are found.
  • Attend required meetings.
  • Complete projects and assignments thoroughly, professionally, and with care.
  • Adjust to high-pressure conditions and remain open to change.
  • Assume responsibility for personal growth and development.
  • Conduct oneself professionally in appearance and behavior.
  • Understand and communicate the StepStone Mission and Core Values.
  • Express ideas and convey information clearly, effectively, and professionally.
  • Listen actively to others.
  • Convey company information, decisions, or problems to appropriate parties in a timely manner.
  • Work to resolve disagreements and treat peers and co-workers respectfully.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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