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Premier Truck Group

Sells and services commercial trucks across North America

Service Manager

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of five years’ experience in heavy-duty truck or engine repair and installation.
  • Five years’ experience in management is required.
  • Ability to troubleshoot and diagnose service issues and resolve complaints.
  • Skills in welding, electrical systems, and hydraulic systems.
  • Ability to listen, communicate effectively, and resolve conflict with customers, employees, and co-workers.
  • Experience in employee supervision and personnel administration, preferably in a service technician environment.
  • Ability to develop written estimates, quote bids, and schedule jobs.
  • Ability to read instructions, work orders, and specifications.
  • Excellent verbal and written communication skills.
  • Ability to operate a personal computer and 10-key keypad.
  • Strong problem-solving skills.
  • Valid driver license required.

Responsibilities

  • Provide direction to service personnel, delegate assignments according to business needs, and answer questions concerning present and future jobs.
  • Manage the operation of the Service Department, including training, recruiting, interviewing, employment appraisals, and possible employee discipline and termination issues.
  • Prepare the annual budget and monitor budgeted expenditures.
  • Maintain awareness of current and projected market conditions and develop and implement appropriate strategies and programs to attain the dealership’s Service Department customer, operating, and profitability objectives.

About the Company

Premier Truck Group

Sells and services commercial trucks across North America

Premier Truck Group runs commercial truck dealerships across the U.S. and Canada, selling heavy- and medium-duty trucks to fleets and businesses that haul freight, build and make deliveries. Its dealerships mainly carry Freightliner and Western Star trucks, along with Isuzu trucks and Thomas Built buses, and keep a large stock of used commercial vehicles. Its shops maintain and repair trucks, fix collision damage and sell replacement parts to keep customer vehicles working. The group earns money from truck sales, service and parts work, and arranging financing and insurance for buyers. Its dealerships took the Premier Truck Group name in 2015 under owner Penske Automotive Group, and it is headquartered in Dallas, Texas.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dallas, TX
Founded
1977

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