Commercial Excellence Project Manager

About us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value! 

The ITALY market represents a significant scale and growth opportunity for Diageo over the next 5 years. Being the strongest second player in the Spirits category, Diageo is well placed to accelerate its market share growth and deliver upper quartile NSV and profit CAGR returns through to 2030. In order to unlock this performance, it is essential that Diageo has best in class commercial strategy and business effectiveness team in order to deliver the NSV, markets share and margin expansion goals 

About the role

Our ambition is to be a world class Sales organization focused on winning with customers and consumers. To digitally enable our organization one of the key projects is the deployment of all tolls that can help the business and commercial team to optimize their time to dedicate the right attention to the customers on the field. and understand the rotations of our products among customers and improve compared to competitors.

The main areas of work will be the development of new tools (e.g.: order automation via PDF, Contract Management Edge ..etc), improvement of existing tools (DIageo1, CPD, TRAX etc) and collection of Stock/Sell data via direct customer sending and with the UVE platform.

The role reports into the Head of Commercial Transformation& Business Effectiveness.

Your key accountabilities 

• Manage all workstreams to be delivered on time related to the Project (status meetings, raise issues and proactively find solution to bottlenecks identified during the project execution).

• Execute tasks or guarantee right resourcing for those to be executed in-market for new solutions (Product testing UAT´s, Master Data Management, data description updates, set-up etc.).

• Play a Key Role to develop communication and organisational change to embed new solutions/tools that are result of the projects.

• Be the decision Maker on market prioritization for deployment and market functionality requirements and priorities that inform Global Product sprints.

• Have a robust understanding of the customer processes, challenges, and opportunities in order to help prioritize key functionality & identify areas of improvement.

• Handle Content Management: Maintaining high standard of all data.

• Lead Market and Competitor Understanding - Keep up to date and collate key online market and category insights and trends, as well as competitor activity to inform business decisions.

• Create right reporting specially for Stock/Sell out data.

About you

• You have experience in Field Sales or Distribution management with robust knowledge of the how the commercial teams and processes operate that deliver results.

• You're strong in stakeholder management and communication. You 've led change, project & success management, analyzing multiple data sources and ability to find commercial opportunities through sophisticated data sets.

• You're proficient in English and Italian.

• Excellent knowledge of Excel and Power BI.

• Analytical skills

Working with us

​Our Offer

• An inclusive company culture that puts employees and their development first 

• A competitive salary with bonus and many benefits that suit your lifestyle 

• An industry leading parental leave policy 

• …and of course, THE best colleagues! 

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”.This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for Diageo to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.