IT Hardware Tech

Overview

Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become the emerging leader in our industry. For more information, please visit: www.sproutup.com. 

ITAD Operators are responsible for the identification, sorting, reconciliation, and de-manufacturing of IT assets in alignment with Sprout’s operational and environmental standards. With increasing responsibilities and technical proficiency, ITAD Operators advance through Levels 1 to 4 based on experience and demonstrated skills.

Responsibilities

• Product Identification: Recognize and categorize IT assets and consumer electronics.
• Material Handling: Safely transport materials across the site.
• Organizing Stock: Keep workstations and stock areas organized.
• De-Manufacturing: Disassemble IT assets into constituent parts for recycling or disposal.
• Adherence to Operational Procedures.
• Safety and Security Compliance: Follow all safety protocols and data security procedures (R2v3, ISO 27001).
• Mastery of data sanitization.  Committed to a policy of 0 data escapes.
• Mastery of all diagnostic tools.
• Capable of performing audits related to process, compliance, and inventory control.
• Utilize Lean methodologies to drive process improvements.
• Train and mentor operators at all levels and back up the Team Lead in day-to-day operations.

Qualifications

• 1+ year of ITAD or reverse logistics experience and proven expertise in Lean/Six Sigma.
• Advanced technical knowledge of ITAD processes and troubleshooting.
• Leadership experience and ability to manage special projects independently.

Physical Requirements:

• Ability to lift 50 pounds.
• Ability to stand for an entire 8-hour shift.
• Willingness to work in a non-climate-controlled warehouse.
• Willingness to work overtime and weekends if needed.

Education or Certification:

• High School Diploma or GED required.
• Previous exposure to Lean at levels 3 and 4.

EEO – Equal Employment Opportunity

The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).