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Oscar Health

Tech-driven health insurance with virtual care

Director – Insurance Product Filing & Lifecycle Management

InsuranceConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of experience in insurance product execution for individual and family plans (IFP) and Small Group, regulatory filings, and related roles.
  • At least 5 years of experience managing people.
  • At least 5 years of hands-on experience with health insurance regulatory filing processes, specifically Affordable Care Act (ACA) and state-specific regulatory filings and environments.
  • At least 4 years of experience leading complex quality assurance and production workflows.
  • At least 4 years of experience with controls, documentation standards, and version management.
  • At least 3 years of experience partnering closely with senior leaders and supporting execution through planning, prioritization, and operating rhythms.
  • At least 3 years of project management experience managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses.
  • At least 3 years of experience managing third-party vendors.
  • Willingness to travel up to 25% of the time.
  • Compliance with all applicable laws and regulations.

Responsibilities

  • Manage the insurance product execution calendar from design translation through filing, implementation, and ongoing optimization, and operate as the hub of department project management office activities.
  • Ensure agreement between product intent, regulatory requirements, and operational outputs in partnership with the Strategic Programs Organization.
  • Partner with insurance product leadership to translate strategy into relevant execution plans.
  • Promote performance tracking and process improvement.
  • Implement insurance product-specific ACA filing components across Oscar's markets.
  • Oversee development of key artifacts, including PBT, SOB, SBC, and benefit documentation, through internal systems.
  • Coordinate inputs to ensure filing readiness and timeline adherence.
  • Manage responses to regulatory objections and escalations.
  • Manage quality assurance frameworks, validation processes, and quality standards for product execution and filing outputs.
  • Establish execution rhythms, milestones, and governance across the lifecycle.
  • Promote process standardization and continuous improvement.
  • Resolve risks, dependencies, and data inconsistencies.
  • Implement reporting to track progress, risks, and performance.
  • Oversee production readiness and release schedules for filing outputs.
  • Enforce controls, including freeze windows and change governance, during critical periods.
  • Manage version control standards to ensure outputs are accurate and traceable.
  • Serve as an escalation point for vendors supporting product execution and quality assurance, managing their performance and delivery.
  • Serve as the central execution hub across Insurance Product and other leaders.
  • Improve agreement on priorities and timelines, and lead implementation forums and issue resolution.
  • Support leadership with clear updates and recommendations.
  • Lead team members responsible for product execution and quality assurance.
  • Set priorities, performance expectations, and staffing and development plans.
  • Build team capabilities in product execution, regulatory understanding, and operational excellence.
  • Lead end-to-end regulatory QHP filing execution and ensure accurate, compliant submissions.
  • Establish execution rhythms, track milestones, surface risks, and lead issue resolution.
  • Support leadership decision-making with clear updates and recommendations.
  • Mentor and lead associate-level execution staff.
  • Perform other duties as assigned.

Desired Qualifications

  • A bachelor's degree or higher in business, healthcare, or a quantitative field.
  • Experience with the product development process focused on individual and family plans.
  • Experience supporting senior leaders through agenda setting, meeting preparation, and important decisions.

About the Company

Oscar Health

Tech-driven health insurance with virtual care

Oscar Health is a U.S. health insurer that uses technology to simplify buying and using health care, offering ACA-compliant and other plans for individuals, families, and small businesses, along with 24/7 virtual care. Members pay premiums and access care through a digital platform that includes telemedicine, provider search, and cost-management tools to find in-network doctors, hospitals, and pharmacies. It differentiates itself with a tech-enabled member experience that emphasizes accessibility, easy navigation, round-the-clock telemedicine, and clear connections to in-network providers. The goal is to make healthcare simple, accessible, and affordable in the United States by using technology to streamline enrollment, care access, and costs.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2012

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